Summary
Overview
Work History
Education
Skills
Certification
Quote
Timeline
References
References
pwb

Jaxxyn Voiges

Mackay,AU

Summary

Results-driven professional with a degree in Psychological Science and a robust background in customer-facing roles. Proven track record of leveraging excellent communication and problem-solving skills to enhance customer experiences, resolve issues, and drive business growth. Adept at understanding customer needs and delivering tailored solutions. Collaborative team player with a keen ability to analyze situations, develop strategies, and implement process improvements.

  • Note: As of March 2023, my legal name has changed from "Jackson Slocombe" to "Jaxxyn Voiges." Certified proof available upon request.

Overview

1
1
Certificate

Work History

Paint Representative

North Queensland Cleaning & Paints
03 2017 - Current
  • Spearheaded an inventory management overhaul, streamlining processes and aligning teams to boost operational efficiency by 25%.
  • Served as the primary point of contact for resolving customer complaints, ensuring prompt and professional resolutions to maintain customer loyalty and retention.
  • Conducted comprehensive P&L analysis and used financial insights to develop actionable strategies that drove business growth and profitability.
  • Built and maintained strong client relationships through effective communication and proactive collaboration with assessors, ensuring project success and encouraging repeat business.

Sales Assistant

Cooktown Hardware
01 2015 - 09 2016
  • Leveraged extensive product knowledge to provide personalized recommendations and exceed customer needs.
  • Handled transactions with accuracy and precision, creating engaging store displays to enhance the overall customer shopping experience.
  • Collaborated with sales colleagues to meet targets, build customer loyalty, and drive business growth.

Trade Qualified Painter

Endeavour Painting
04 2008 - 08 2014
  • Meticulously prepared surfaces and applied paints/coatings to achieve high-quality, professional finishes.
  • Undertook physically demanding tasks, working safely at heights and seamlessly collaborating with teams on large-scale commercial and residential painting projects.
  • Demonstrated technical expertise in accurate material and labor estimation, coupled with a customer-centric approach to service delivery.
  • Proficiently utilized various painting tools, including brushes, spray guns, and rollers, to achieve optimal results.
  • Ensured smooth project commencement through thorough surface and area preparation using sandpaper, tape, and other specialized materials.

Education

Bachelor of Psychological Science CC43 -

CQUniversity
09.2024

Diploma of Counselling CHC51712 -

Australian College of Applied Psychology
06.2017

Skills

  • Goal-oriented mindset
  • Client Relationship Building
  • Technical Aptitude
  • Team Communication
  • Client Services
  • Client Advocacy
  • Developmental Psychology
  • Positive Psychology
  • Systems Management

Certification

Certificate III in Painting and Decorating (CPC30611)

  • Issued by: Department of Education, Training and Employment
  • Registration No: 201401540

CPR/AED & First Aid Certification

  • Expiry Date: June 14, 2025
  • Registration No: 42803

Blue Card

  • Expiry Date: June 17, 2029
  • Registration No: 1422375 / 2

Yellow/NDIS Card

  • Expiry Date: June 17, 2029
  • Registration No: 56903470

Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Paint Representative

North Queensland Cleaning & Paints
03 2017 - Current

Sales Assistant

Cooktown Hardware
01 2015 - 09 2016

Trade Qualified Painter

Endeavour Painting
04 2008 - 08 2014

Bachelor of Psychological Science CC43 -

CQUniversity

Diploma of Counselling CHC51712 -

Australian College of Applied Psychology

References

  • James Rebetzike
    Title: General Manager
    Company: NQCP, Mackay
    Phone: 0419-290-053
    Email: james@nqcp.com.au
  • Graeme Mackle
    Title: Assistant Manager
    Company: NQCP, Mackay
    Phone: 0439-705-240
    Email: paint@nqcp.com.au

References

  • James Rebetzike
    Title: General Manager
    Company: NQCP, Mackay
    Phone: 0419-290-053
    Email: james@nqcp.com.au
  • Graeme Mackle
    Title: Assistant Manager
    Company: NQCP, Mackay
    Phone: 0439-705-240
    Email: paint@nqcp.com.au

Similar Profiles

CREATE PROFILE
Jaxxyn Voiges