Jay Patel
Brisbane,QLD
Summary
Motivated and detail-oriented Civil Engineering student at the University of Queensland with growing experience in structural design principles, project planning, and site analysis. Demonstrated leadership through managing group assignments, supporting peers, and taking initiative in team environments. Familiar with engineering tools and concepts including AutoCAD, Space Gass, and geotechnical/structural investigations. Eager to apply technical knowledge and leadership strengths to deliver practical and sustainable infrastructure solutions, while actively seeking opportunities to gain hands-on industry experience and develop as a future engineer.
Overview
7
7
years of professional experience
Work History
Area Manager
Domino's
Brisbane, Queesland
11.2023 - 05.2025
- Efficiently managed daily operations and ensured compliance with health and safety regulations across multiple store locations.
- Trained and coached team members on best practices and customer service standards to enhance performance and operations.
- Analysed sales/service data and collaborated with store managers to identify trends and develop strategies for improving operational efficiency.
Store Manager
Domino's
Brisbane, Queesland
01.2023 - 05.2025
- Led daily store operations, ensuring optimal staffing, inventory control, and customer satisfaction.
- Trained and developed team members to uphold high service standards and drive sales performance.
- Analysed key performance metrics to identify growth opportunities, and implement strategies for continuous improvement.
Hiring and Recruitment Manager
Domino's
Brisbane, Queensland
03.2021 - 11.2024
- Developed recruitment strategies to attract diverse talent for multiple locations.
- Managed full-cycle recruitment process from sourcing to onboarding candidates.
- Implemented employee referral programs to enhance candidate quality and engagement.
- Trained and mentored junior recruiters on effective sourcing techniques and tools.
Assistant Store Manager
Domino's
Brisbane, Queensland
01.2021 - 01.2023
- Assisted in managing daily store operations and employee scheduling.
- Oversaw inventory management and ordered supplies as needed.
- Ensured compliance with health and safety standards during operations.
Shift Manager
Domino's
Brisbane, Queensland
10.2019 - 01.2021
- Maintained cleanliness and organisation of kitchen and dining areas.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Assisted in resolving escalated customer service issues in a timely manner.
Delivery Expert
Domino's
Brisbane, Queensland
10.2018 - 10.2019
- Delivered pizzas accurately and efficiently to customers in various locations.
- Upheld company's standards in regard to uniform, grooming and appearance.
Education
Bachelor of Civil Engineering (Structural) - Civil Engineering
University of Queensland
Brisbane, QLD01-2025
Skills
- Communication skills
- Problem solving
- Data analysis
- Team building
- Goals and performance
- Operations
- Performance management
- Brainstorming ideas
Affiliations
- UQ Civil Engineering Student Society (CESS) – Member throughout 1st-3rd Year.
- Photography Enthusiast - Passionate about landscape and travel photography; developed a strong eye for detail, composition, and post-editing using tools like Lightroom.
- Domino’s Management Roles - Led a nationally recognised high-performing team in a fast-paced environment while balancing university studies, showcasing leadership, responsibility, and time management.
- Volunteering – BAPS Community Events (Religious Institution)
- Social Sports - Cricket/Basketball/Volleyball/Golf
Developed teamwork, time management, and communication skills through weekly competitive play.
Accomplishments
- Finalist – EWB Design Challenge (Engineers Without Borders Australia) - Selected to present group project on a sustainable water collection system for a Bush Tucker Nursery, recognised for innovation and practical impact in community-focused engineering design.
- Domino's Group Store Manager of the Year 2024 - Recognised for outstanding leadership, operational efficiency, and customer satisfaction.
- Led team to achieve #1 national ranking in ATD (At-the-Door Delivery Time) out of 800+ stores.
- Led team to achieve a top 10 global ranking in ATD (At-the-Door Delivery Time) out of over 800 storess.
- Ranked #1/#2 in Customer Satisfaction, Food Control, Profitability and Service within the Group
References
References available upon request.
Timeline
Area Manager
Domino's
11.2023 - 05.2025
Store Manager
Domino's
01.2023 - 05.2025
Hiring and Recruitment Manager
Domino's
03.2021 - 11.2024
Assistant Store Manager
Domino's
01.2021 - 01.2023
Shift Manager
Domino's
10.2019 - 01.2021
Delivery Expert
Domino's
10.2018 - 10.2019
Bachelor of Civil Engineering (Structural) - Civil Engineering
University of Queensland