Jaydan Holt
Caloundra,QLD
Summary
Driven professional who's willing to learn, excelling in customer service expertise and inventory control. Demonstrated adaptability and strong work ethic by enhancing guest experiences and streamlining operations. Achieved significant improvements in customer satisfaction and operational efficiency through effective teamwork and collaboration. Flexibility in the Gaming room has allowed me to adapt and gain the skills to meet demands of a busy Tavern and Bar. I can accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote products and create enjoyable experiences.
Overview
2
2
years of professional experience
Work History
Gaming Attendant
Parklands Tavern
11.2022 - Current
- Performed cash handling duties, provided change and balanced money at end of shift.
- Answered guest questions to provide fun game experience.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Bar Manager
Sunshine Coast Turf Club
03.2022 - 01.2024
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Recruited, hired and trained staff on bar practices, customer service standards.
- Improved customer service rankings by resolving issues quickly and accurately.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Bachelors of Engineering (Honours) - Software
Queensland University of Technology
Brisbane, QLD11.2025
High School Diploma -
Meridan State College
Queensland10.2021
Skills
- Strong Work Ethic
- Sales and Upselling
- Teamwork and Collaboration
- Customer Assistance
- Time Management
- Adaptability and Flexibility
- Interpersonal Skills
- Inventory Control
- Customer service expertise
- Cash Handling
Hobbies
Love playing sports in my free time:
- Football (soccer)
- Oztag
- Futsal
Also enjoy going on beach trips.
Timeline
Gaming Attendant
Parklands Tavern
11.2022 - Current
Bar Manager
Sunshine Coast Turf Club
03.2022 - 01.2024
Bachelors of Engineering (Honours) - Software
Queensland University of Technology
High School Diploma -
Meridan State College
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