Jayden Chilby
Bushland Beach,QLD
Summary
Not only work but outside these skills i have come into hand with day to day activities. I am passionate with sport and have represented at a high level of rugby AUSTRALIAN INDIGENOUS RUGBY 7's TEAM ,REDS U18's INDIGENOUS PROGRAM,NQ RUGBY UNION/LEAGUE SCHOOL SPORT,NQ U14/U16/U18/U19 STATE NQ RUGBY UNION ,And numerous school rugby trips. With these achievements i have learnt team building skill and learned ways to communicate efficiently.
Overview
2
2
years of professional experience
Work History
Usher
Queensland Country Bank Stadium
03.2024 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Handled emergency situations calmly, following established protocols to ensure patron safety.
Fast Food Employee
Hungry Jack's
04.2022 - 09.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
- Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
- Resolved customer complaints professionally, maintaining a positive brand image for the restaurant.
- Reduced wait times for customers with prompt order preparation and delivery.
- Upheld high-quality standard of food presentation, ensuring each product met consistency guidelines before serving to customers.
- Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.`
- Assisted new employees with on-the-job training to ensure smooth integration into the workplace environment.
- Minimized food waste through proper storage practices, regular temperature monitoring, and rotation of perishable items.
Education
No Degree - A Range of Vet Pathways Leading Towards Plumbing
Ignatius Park College - Townsville
Cranbrook, QLD10.2024
Skills
- Patience and composure
- Reliability and punctuality
- Working under pressure
- Safety awareness
- Guest service
- Sense of responsibility
- Cleaning and sanitizing
- Customer Relations
- Respect for Diversity
- Professional Appearance
- Health codes compliance
Accomplishments
Have received Tafe certificates leading me towards my success for looking for a trade.School certificates such as year 10 certificate,indigenous academic scholarship ,Queensland school sport scholarship
Timeline
Usher
Queensland Country Bank Stadium
03.2024 - Current
Fast Food Employee
Hungry Jack's
04.2022 - 09.2023
No Degree - A Range of Vet Pathways Leading Towards Plumbing
Ignatius Park College - Townsville
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