Jayden Wang

As a Customer Coordinator at Tencent (creator of WeChat and QQ), I supported marketing campaigns that converted 40% of the assigned customers into purchasers and gained valuable experience in digital marketing strategies and brand culture development. This also helped me to build fast video-editing skills to produce creative marketing content that increased audience engagement and campaign effectiveness.

At IBM, I worked as a System Coordinator, collaborating with multiple teams, including site engineers from different countries, to support internal system operations and machine maintenance. I developed strong communication, interpersonal and administrative skills. As well as AI usage skills within multiple businesses. I have also gained cross-team recognition for producing internal promotion videos that strengthened team visibility, improved communication and enhanced workplace culture.

While working at Coles, I manage multiple tasks under tight deadlines while supporting management. I have improved operational efficiency by streamlining workflows, strengthened marketing and sales skills and consistently adapted to changing business demands. This contributes to high customer satisfaction results and excellent team performance. Within Coles’ supportive culture, I have gained patience and empathy. Through daily conversations with multiple teams, I’ve cultivated a sense of humour, friendliness, creativity and the ability to work effectively in cross-cultural environments. I believe this contributes to a strong collaboration and positive team spirit.