Jaythene Black
Brookvale,NSW
Summary
At 23 I'm ready to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm hardworking and passionate in all fields I've worked within and am eager to find something new to extend on the skills I already have and to adapt new ones.
Overview
6
6
years of professional experience
Work History
Cafe Supervisor
Flannerys
09.2023 - Current
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Served consistent portions following recipes and control standards.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
- Created new recipes, outlined steps, and training staff on correct preparation.
Retail Assistant
Flannerys
09.2020 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Managed efficient cash register operations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Catering Assistant
Arcare Aged Care
09.2019 - 08.2020
- Maintained composure and work quality while under stress.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Cleaned and maintained work areas, equipment and utensils.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Created visually appealing buffet displays that attracted positive attention from event attendees.
- Maintained high personal grooming standards and uniform presentation.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Cleaner
Royal Far West
10.2017 - 07.2019
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
Education
Year 12 Graduate Certificate -
NBSC Freshwater Senior Campus
Freshwater, NSW09.2017
Year 10 Certificate -
NBSC Cromer Campus
Cromer, NSW12.2015
Skills
- Positive attitude
- Works well alone and with others
- Self-confident in tasks given
- Good communication skills both verbally and written
- Quick learner
- Organised
- Strong work ethic
- Self-motivated to improve in my current skills
- Both adaptable and flexible
- Will ask questions when in need of help
About me
- I am a big animal lover.
- I love reading.
- You will always catch me singing to a song that I like.
Timeline
Cafe Supervisor
Flannerys
09.2023 - Current
Retail Assistant
Flannerys
09.2020 - Current
Catering Assistant
Arcare Aged Care
09.2019 - 08.2020
Cleaner
Royal Far West
10.2017 - 07.2019
Year 12 Graduate Certificate -
NBSC Freshwater Senior Campus
Year 10 Certificate -
NBSC Cromer Campus
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