Jeannette Lee
Baldivis,WA
Summary
Friendly and adaptable, with natural ability to connect with people and deliver top-notch service. Possesses practical knowledge of maintaining clean and organized environments, coupled with strong skills in customer interaction and problem-solving. Focused on creating positive experiences and contributing to welcoming atmosphere. Experienced with delivering exceptional customer service and maintaining cleanliness standards. Utilizes strong communication skills to ensure customer needs are met efficiently. Track record of adapting to fast-paced environments and working collaboratively within team. Professional service professional prepared to contribute effectively in high-paced environments. Strong focus on teamwork and achieving goals, adaptable to changing needs. Expertise in customer service, problem-solving, and maintaining high standards. Known for reliability and effective communication skills.
Overview
5
5
years of professional experience
Work History
Utility Service Attendant
Sodexo Remote Sites (casual Position)
01.2024 - Current
- Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Explained food preparation methods to patrons with allergies and gluten intolerances.
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Ensured compliance with health and safety regulations by diligently monitoring procedures and implementing necessary adjustments when required.
- Promoted a positive work atmosphere through strong interpersonal skills and active collaboration with colleagues across various departments.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Coordinated event logistics, including setup and teardown of materials, resulting in smooth operations for all functions attended by guests.
Uber Driver
Self-employed
06.2023 - 12.2023
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
Childcare Educator
South Coast Baptist College
09.2019 - 06.2023
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Communicated with parents and other staff about student progress.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Communicated with children's guardians about daily activities, behaviors and related issues.
Education
First Aid -
St John’s Ambulance
Perth, WA08.2024
High School Diploma -
Campbell College
Canada09.1999
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Foreign language proficiency
- Punctual and reliable
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly and outgoing
Timeline
Utility Service Attendant
Sodexo Remote Sites (casual Position)
01.2024 - Current
Uber Driver
Self-employed
06.2023 - 12.2023
Childcare Educator
South Coast Baptist College
09.2019 - 06.2023
First Aid -
St John’s Ambulance
High School Diploma -
Campbell College
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