Jeevika Gurusamy
Perth,WA
Summary
Hardworking and enthusiastic Individual trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Dynasty Drycleaners
01.2023 - Current
- Ensured accurate cash handling and eftpos handling.
- Handled customer enquiries through calls, message and in-person.
- Performed store opening and closing procedures. Ensured store's hygiene.
- Managed to maintain customer satisfaction with proper communication and followups.
Team Member
Coles Supermarket
07.2023 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Admin
Greenfields Foods
08.2023 - 11.2023
- Received orders through calls with specific detailing.
- Maintained database systems to track and analyze operational data.
- Followed standard help desk procedures.
- Learned factory workflow and daily process quickly.
Analyst
Merkle
06.2022 - 07.2023
- Communicated with clients and collected requirements for project.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to clients.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Education
Master of Science - Data Science
Curtin University
Perth, WA05.2025
Skills
- Effective and influential communication
- Technical knowledge
- Documentation and Recordkeeping
- Teamwork and Collaboration
- Customer Relation
- Computer proficiency
- Microsoft skills
Languages
English
Tamil
Availability
Available on all days including saturdays.
Reference
Reference can be given upon request from Director of Dynasty drycleaners, Manager of Dynasty drycleaners, Manager of Coles Raine Square.
Timeline
Admin
Greenfields Foods
08.2023 - 11.2023
Team Member
Coles Supermarket
07.2023 - 01.2024
Customer Service Team Member
Dynasty Drycleaners
01.2023 - Current
Analyst
Merkle
06.2022 - 07.2023
Master of Science - Data Science
Curtin University
Similar Profiles
Vikas SehrawatVikas Sehrawat
Store Operator at Mall DrycleanersStore Operator at Mall Drycleaners
Pamella SinclairPamella Sinclair
Front Counter Worker at GoEco drycleanersFront Counter Worker at GoEco drycleaners
Karanveer SinghKaranveer Singh
Cleaner at Greenway DrycleanersCleaner at Greenway Drycleaners