JEFFREY OWEN
Boondall,QLD
Summary
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across a twenty-year career history in a Nurse Unit Manager role.
Keeps units running at peak efficiency, quality and performance. Excellent communication and coordination skills.
Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of Queensland.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Very experienced clinician with twenty three years of bedside care experience and twenty years in Management roles.
Overview
43
43
years of professional experience
Work History
Nurse Unit Manager
QH MNMH TPCH Pine RIvers Community Care Unit
09.2008 - Current
- Supervised, directed, and motivated high-quality performance from nursing and allied staff.
- Led staff and consumer care meetings, with aim to maintain high standards of care. For staff to keep team informed of departmental changes and provide opportunities for staff to share ideas and concerns.
- Organize training for staff in proper techniques, care standards, operational procedures, and safety procedures.
- Provide leadership and day to day management for 22 staff members in 20-bed Residential Mental Health Rehabilitation Unit.
- Managed Unit from September 2008 to January 2012, and from November 2013 to present.
Nurse Unit Manager
QH MNMH TPCH Secure Mental Health Rehabilitation
04.2012 - 11.2013
- Accepted move from PRCCU back to TPCH SMHRU in 2012
- Provide leadership and management of 20 bed Secure Mental Health Unit, with thirty five staff including nurses and allied health team.
- Oversee that safe and comprehensive care of consumers with mental health issues are safely managed and rehabilitated in medium secure setting.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Oversee and organize staff training in proper techniques, care standards, operational procedures, and safety protocols.
- Ensure safety for consumers, staff and general public in management of consumers who have committed indictable offences and found to be unwell at time.
Nurse Unit Manager
QH MNMH TPCH East Wing
04.2008 - 09.2008
- Provided leadership and management of 32 bed acute Mental health unit.
- Led clinical and staff meetings to oversee and ensure high standards of care, and also to keep team informed of departmental changes and provide opportunities for staff to share ideas and concerns.
- Oversee and organize training for staff with education, mandatory competencies in proper techniques, care standards, operational procedures, and safety protocols.
- Managed 40 staff including nurses and allied health members at 32 bed Acute mental health Unit.
- Participated in committees for Aggressive management behavior, Mental Health volunteers and procedure and policy.
Team Leader
QH MNMH Sandgate Community Mental Health Service
04.2007 - 04.2008
- Performed role of Team Leader at Community Mental Health Centre, overseeing care of 250 community based consumers. Unit provided care and case management of mental health consumers.
- Managed and provided leadership of fifteen staff
- Monitored team performance and standards of care given
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Participated in Committees including aggression management, volunteer workforce, Community based Team leader meetings.
- Oversaw change from four to three community clinic, by overseeing closure of Sandgate Clinic.
Clinical Nurse
QH MNMH TPCH SMHRU
01.2001 - 04.2004
- Appointed as clinical nurse at Secure Mental Health Rehabilitation Unit.
- Oversaw day to day organizing of consumer care in 20 bed Forensic, medium secure twenty bed facility.
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Responded to patient emergencies to provide prompt and correct intervention .
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for consumers
- From 2002 acting in Nurse Unit Manager role until appointed to position in 2005
- Responded to patient emergencies to provide prompt and correct intervention
Registered Nurse
QH MNMH TPCH Acute Mental Health, SCMHS
11.1990 - 04.2001
- Worked as Dual Certificate (Mental Health and General) Registered Nurse in multiple areas of Mental Health at Prince Charles Hospital, including Acute Units, Assessments, and Community.
- Provided day to day care for people with mental health issues in assessment, acute and community areas.
- Trained as Aggression Management educator, going on to provide training for mental health staff at TPCH from 2001 to 2008.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to consumers and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Registered Nurse
The Princess Alexandra Hospital
04.1984 - 05.2009
- Completed Hospital based Registered Nursing Course 1984 to 1987 at Princess Alexandra Hospital.
- Worked then as Registered Nurse at three units of Hospital, Diabetic/medical, Thoracic surgery and Coronary Care Unit.
- Performed day to day care as bed side nurse, preparing and providing care across multitude of settings.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Nursing Attendant
Eventide Nursing Home
03.1981 - 04.1984
- Employed as Nursing Attendant at Eventide Nursing Home for four years, providing care for up to 40 patients in geriatric high care, and independent living settings of complex.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Performed daily patient care tasks, activities of daily living ie showering, personal hygiene, exercise, dietary intake, medications.
Education
No Degree - Psychiatric Nursing
The Prince Charles Hospital
Chermside, QLD11.1990
No Degree - Nursing
Princess Alexandra Hospital
Woolloongabba, QLD09.1987
Skills
- Superior Nursing Services
- Critical Thinking
- Case Review
- Utilization Management
- Leadership
- People management
- Team development
- Clinical Supervision
- Staff Supervision
- Task Delegation
- Hiring and Terminations
- Treatment Planning
- Strong Clinical Judgment
- Department Management
Timeline
Nurse Unit Manager
QH MNMH TPCH Secure Mental Health Rehabilitation
04.2012 - 11.2013
Nurse Unit Manager
QH MNMH TPCH Pine RIvers Community Care Unit
09.2008 - Current
Nurse Unit Manager
QH MNMH TPCH East Wing
04.2008 - 09.2008
Team Leader
QH MNMH Sandgate Community Mental Health Service
04.2007 - 04.2008
Clinical Nurse
QH MNMH TPCH SMHRU
01.2001 - 04.2004
Registered Nurse
QH MNMH TPCH Acute Mental Health, SCMHS
11.1990 - 04.2001
Registered Nurse
The Princess Alexandra Hospital
04.1984 - 05.2009
Nursing Attendant
Eventide Nursing Home
03.1981 - 04.1984
No Degree - Psychiatric Nursing
The Prince Charles Hospital
No Degree - Nursing
Princess Alexandra Hospital
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