Jeimy Alexandra Pedraza Rojas
COWANDILLA,SA
Summary
Hi, my name is Jeimy Alexandra Pedraza Rojas,26 years old, I am a student of Diploma of Civil Construction Design, extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Food Attendant
Cumbia Bar Kitchen
Adelaide, SA
10.2022 - Current
- Assisted customers with information regarding menu offerings and nutrition information.
- Developed strong rapport with guests through attentive listening, engaging conversation, and personalized recommendations based on their preferences.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, ensuring an enjoyable dining experience for patrons.
- Handled food orders with precision and attention to detail, ensuring that each dish was prepared according to the customer''s specifications for optimal satisfaction.
Seller Support Agent
Honda Motor Co
Colombia
10.2021 - 08.2022
- Trained new Seller Support Agents on system navigation, policy enforcement, case management techniques, and communication skills.
- Promoted a positive work environment by actively participating in team meetings and sharing best practices for improved performance.
- Collaborated with team members to develop best practices for handling complex cases, resulting in streamlined processes.
- Managed high volume of inbound calls, consistently maintaining professional demeanour and ensuring quality service.
- Exceeded expectations in case resolutions with clear problem-solving strategies tailored towards individual seller needs.
- Skillfully negotiated difficult conversations with sellers, resulting in mutually beneficial outcomes.
Education
Advanced Diploma - Advanced Diploma of Civil Construction Design
Keystone College Of Business And Tecnology (KCBT)
Adelaide, SA01.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Active Listening
- Decision-Making
- Microsoft Office
- Revit Design Software
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food Attendant
Cumbia Bar Kitchen
10.2022 - Current
Seller Support Agent
Honda Motor Co
10.2021 - 08.2022
Advanced Diploma - Advanced Diploma of Civil Construction Design
Keystone College Of Business And Tecnology (KCBT)