Jeimy Alexandra Pedraza Rojas
COWANDILLA,SA
Summary
Hi, my name is Jeimy Alexandra Pedraza Rojas,26 years old, I am a student of Diploma of Civil Construction Design, extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Food Attendant
Cumbia Bar Kitchen
10.2022 - Current
- Assisted customers with information regarding menu offerings and nutrition information.
- Developed strong rapport with guests through attentive listening, engaging conversation, and personalized recommendations based on their preferences.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, ensuring an enjoyable dining experience for patrons.
- Handled food orders with precision and attention to detail, ensuring that each dish was prepared according to the customer''s specifications for optimal satisfaction.
Seller Support Agent
Honda Motor Co
10.2021 - 08.2022
- Trained new Seller Support Agents on system navigation, policy enforcement, case management techniques, and communication skills.
- Promoted a positive work environment by actively participating in team meetings and sharing best practices for improved performance.
- Collaborated with team members to develop best practices for handling complex cases, resulting in streamlined processes.
- Managed high volume of inbound calls, consistently maintaining professional demeanour and ensuring quality service.
- Exceeded expectations in case resolutions with clear problem-solving strategies tailored towards individual seller needs.
- Skillfully negotiated difficult conversations with sellers, resulting in mutually beneficial outcomes.
Education
Advanced Diploma - Advanced Diploma of Civil Construction Design
Keystone College Of Business And Tecnology (KCBT)
Adelaide, SA01.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Excellent Communication
- Active Listening
- Decision-Making
- Microsoft Office
- Revit Design Software
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food Attendant
Cumbia Bar Kitchen
10.2022 - Current
Seller Support Agent
Honda Motor Co
10.2021 - 08.2022
Advanced Diploma - Advanced Diploma of Civil Construction Design
Keystone College Of Business And Tecnology (KCBT)
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