Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jema Griffiths

Hobart,TAS

Summary

Dedicated professional with a strong background in customer service and problem-solving. Known for developing tailored solutions that exceed client expectations and enhance brand reputation.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sole Trader

Blackthorne & Hubbard
Melbourne, VIC
07.2017 - 01.2025
  • Developed tailored solutions to meet diverse customer needs effectively.
  • Analyzed market trends to inform strategic business decisions and growth opportunities.
  • Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
  • Built a loyal clientele by consistently exceeding their expectations through personalized services.
  • Provided expert advice to clients on product selection based on their individual needs and preferences.
  • Enhanced overall brand reputation through active engagement in community events and charitable initiatives.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.

Education

Responsible Service of Alcohol -

Eclipse Training
Ballarat, VIC
10-2025

Certificate III - Pathology Collection

Kangan Institute
Melbourne, VIC
11-2022

Barista Training -

Eclipse Training
Ballarat, VIC
10-2025

Skills

  • Customer service
  • Problem-solving
  • Attention to detail
  • Reliability
  • Excellent communication
  • Organizational skills
  • Product knowledge
  • Records management

Certification

  • Drivers License - 2026

Timeline

Sole Trader

Blackthorne & Hubbard
07.2017 - 01.2025

Responsible Service of Alcohol -

Eclipse Training

Certificate III - Pathology Collection

Kangan Institute

Barista Training -

Eclipse Training
Jema Griffiths