Summary
Overview
Work History
Education
Skills
Timeline
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Jemima Ots

Summary

I am an dedicated and open minded person, with a strong work ethic and a highly organised approach to daily tasks. I thrive in fast paced environments, consistently providing excellent customer service and supporting smooth work and store operations. My active and hands on mindset helps me stay efficient, reliable, and ready to contribute to team success.

Overview

4
4
years of professional experience

Work History

Retail Sales Assistant

Stylerunner
12.2024 - Current
  • Greeted customers in store and helped with product questions, selections, and purchases.
  • Operated POS system to efficiently process sales, online orders, returns and gift cards.
  • Opened and closed store independently and prepared banking for manager to approve.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Answered questions about store policies and addressed customer concerns.
  • Handled incoming phone calls, addressing customer inquiries or directing them appropriately within the store.

Before and After School Care Assistant

Communities at Work
10.2021 - 04.2025
  • Organised and set up equipment and supplies for children and developed age-appropriate activities for the children to engage with.
  • Communicated with parents and guardians about behaviours, daily activities and related issues.
  • Completed essential tasks such as daily hazard checklists, incident reports, taking attendance, making phone calls to parents/guardians and food safety.
  • Maintained organisation and communication with colleges throughout the use of two-way-radio
  • Worked with a rotating group of colleagues, and along with each other to complete tasks.
  • Completed records on daily observations and information about activities, food supplied, and medications given to each child.


Bakery Worker - Coles

Coles Supermarket
08.2023 - 02.2024
  • Packaged and prepared items in the department ready for sale.
  • Completed a range of flexible shifts including early morning starts. Organising and stocking department shelves, and arranging stock to help with sales.
  • Ensured workspaces and shelves were clean by wiping surfaces, and sweeping floors and shelves when needed.
  • Helping customers with their enquiries about food ingredients, the location of items in the department and helping customers with preferences.
  • Worked with a rotating team of colleagues to maintain a positive and productive work environment, ensuring smooth daily operations.

Education

High School Diploma -

Hawker College
Canberra, ACT
12-2022

Skills

  • Organisation
  • Customer Service
  • Time Management
  • Team work
  • Problem-solving
  • Creativity
  • Engaged participation
  • Self motivation

Timeline

Retail Sales Assistant

Stylerunner
12.2024 - Current

Bakery Worker - Coles

Coles Supermarket
08.2023 - 02.2024

Before and After School Care Assistant

Communities at Work
10.2021 - 04.2025

High School Diploma -

Hawker College

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Jemima Ots