Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Jemima Sodemba

Farrar,NT

Summary

Dependable retail sales person with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Retail Sales Worker

Fashion Valley
09.2023 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Front of House Staff Member

Burger Urge
07.2023 - Current
  • Utilized POS system to receive and process food and beverage orders.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Data Specialist

CloudFactory
01.2019 - 06.2023
  • Validated incoming data against quality standards to eliminate irrelevant or unusable information.
  • Maintained files, records and chronologies of entry activities.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Organized, sorted, and checked input data against original documents.

Head of Delivery

Circle Hub
06.2022 - 05.2023
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Fielded customer questions and complaints and rectified issues.
  • Contacted suppliers and vendors about issues with deliveries or products.

Education

Master of Information Technology - Cyber Security

Charles Darwin University
Casuarina, NT
12.2025

Bachelor's in Computing - Computing

IIMS College
Kathmandu, Nepal
12.2020

High School Diploma -

Little Angels' College
Lalitpur, Nepal
12.2017

GED -

Little Angels' School
Lalitpur, Nepal
12.2015

Skills

  • Customer Service
  • Order Processing
  • POS System Operations
  • Interpersonal and Written Communication
  • Teamwork and Collaboration
  • Teamwork
  • Stocking and Receiving
  • Policy and Procedure Adherence
  • Sales Goals Attainment

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional

Additional Information

References will be provided upon request.

Timeline

Retail Sales Worker

Fashion Valley
09.2023 - Current

Front of House Staff Member

Burger Urge
07.2023 - Current

Head of Delivery

Circle Hub
06.2022 - 05.2023

Data Specialist

CloudFactory
01.2019 - 06.2023

Master of Information Technology - Cyber Security

Charles Darwin University

Bachelor's in Computing - Computing

IIMS College

High School Diploma -

Little Angels' College

GED -

Little Angels' School

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Jemima Sodemba