Jemma Flint
Tharwa,ACT
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Possessing demonstrated expertise in phlebotomy, laboratory work, and exceptional customer service, eager to contribute to a dynamic healthcare team.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Veterinary Nurse
West Queanbeyan Veterinary Hospital (WQVH)
09.2019 - Current
- Provide comprehensive nursing support in clinical setting, specialising in dental and post-surgery rechecks
- Proficient in blood extraction for in-house and external laboratory testing, ensuring accurate and timely diagnostics
- Skilled in placing IV catheters, monitoring vital signs, and administering injections with precision
- Assist in setting up and performing general surgical dental procedures, ensuring optimal patient care
- Expertise in conducting blood tests, urinalysis, and preparation of slides, maintaining high standards of laboratory protocols.
- Demonstrated versatility in managing various species, including dogs, cats, birds, and exotic pets while providing appropriate care specific to each type of animal.
- Continuously pursued professional development opportunities by attending industry conferences, workshops, and seminars to stay current on best practices within the field of veterinary nursing.
- Provided exceptional emergency care to critically ill or injured patients, stabilizing their condition until further treatment could be administered.
- Conducted thorough physical examinations on animals upon arrival at the clinic to identify any underlying health issues or concerns promptly.
- Established strong relationships with clients through excellent communication skills, earning trust and loyalty over time.
- Coordinated seamless communication between front office staff, veterinary technicians, veterinarians, and clients for optimal patient outcomes.
- Reduced recovery time for surgical patients through diligent post-operative care and pain management techniques.
- Increased client satisfaction by delivering compassionate and attentive care to both patients and pet owners during consultations.
- Maintained detailed medical records accurately documenting each patient''s health history, diagnoses made during appointments along with treatments administered.
- Utilized diagnostic equipment effectively for accurate test results that aided in prompt diagnosis and treatment planning processes.
- Assisted in the successful completion of various surgical procedures, ensuring a sterile environment and proper instrument preparation.
General Farm Hand
WG LM & RJ Flint
07.2000 - Current
- Completed essential daily tasks such as feeding animals, cleaning enclosures, and checking water supplies to maintain optimal living conditions for livestock.
- Maintained animal welfare through proper feeding, sheltering, and medical care for livestock on the farm.
- Conducted basic veterinary care for livestock when necessary under supervision of veterinarian or experienced farmer hand leads.
Trainee Hydrotherapist
Therapaws
03.2023 - 10.2023
- Managed patient treatment plans and communicated effectively with pet owners to ensure continuity of care
- Maintained detailed clinical notes and conducted muscle measurements for treatment evaluation
- Monitored patient comfort levels during hydrotherapy sessions and administered laser therapy
- Ensured cleanliness and maintenance of hydrotherapy pool to uphold hygiene standards.
Trainee Hydrotherapist
K9 Hydro ACT
10.2022 - 01.2023
- Engaged with clients to discuss treatment plans and monitor progress throughout therapy sessions
- Recorded accurate clinical observations and maintained patient records
- Conducted regular chemical testing and performed pool maintenance to ensure optimal treatment conditions.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Veterinary Nurse
Hall Veterinary
03.2019 - 07.2019
- Administered medications to animals in treatment and documented changes in condition.
- Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
- Contributed to improved patient outcomes by participating in ongoing professional development and staying current on veterinary nursing best practices.
- Reduced stress levels of hospitalized animals through continuous monitoring, comfort measures, and appropriate environmental adjustments.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Maintained accurate medical records for efficient patient care and treatment followup.
Veterinary Nurse / Kennel Hand
Inner South Veterinary Centre
07.2016 - 03.2019
- Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
- Supported veterinarians in successfully diagnosing complex cases by performing diagnostic imaging such as radiographs.
- Administered prescribed medications to patients under direct supervision of veterinarians, ensuring proper dosages and adherence to treatment plans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Sales Assistant
Gordon IGA
08.2012 - 07.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Veterinary Nurse / Stable Hand
Canberra Equine Hospital
08.2015 - 02.2016
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collaborated with veterinary team members to provide comprehensive care for patients in a fast-paced environment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Assisted senior staff with blood analyses and physical assessments.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained clean stables for optimal horse health and safety standards.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
Education
Certificate IV in Vet Nursing -
Canberra Institute of Technology
12.2016
Boehringer Ingelheim Animal Health Academy Puppy Training Masterclass -
2022
Level 2 - Bodywork That Works! Full Equine Massage -
2021-2022
Level 1 - Introduction to Equine Massage -
2021
Veterinary Nurses Council of Australia (VNCA) Accredited Veterinary Nurse Certificate -
2018-2021
Physical Therapy Short Course -
Australian College of Veterinary Nursing
01.2023
Anaesthesia and Surgical Analgesia Short Course -
Australian College of Veterinary Nursing
11.2018
Veterinary Nurses Council of Australia Conference -
Adelaide
03.2018
Skills
- Proactive Problem Solving
- Critical Care Nursing
- Continuing Education Commitment
- Ethical Conduct Awareness
- Pain Management Techniques
Certificates Awards
- 2018: Hills Puppy Preschool training course, Hills
- 2017: Hill’s Veterinary Nutritional Advocate Course, Hills
- 2014: National Disability Service Award for Outstanding Effort – Canberra College
References
- Dr Brett Jones, Senior Veterinary, West Queanbeyan Veterinary Hospital, (02) 6297 5542, 0428 228 715, brett_jones@hotmail.com
- Ren’ae Barratt, HR Manager, West Queanbeyan Veterinary Hospital, (02) 6297 5542, Ren’ae@westqueanbyanvet.com.au
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Trainee Hydrotherapist
Therapaws
03.2023 - 10.2023
Trainee Hydrotherapist
K9 Hydro ACT
10.2022 - 01.2023
Senior Veterinary Nurse
West Queanbeyan Veterinary Hospital (WQVH)
09.2019 - Current
Veterinary Nurse
Hall Veterinary
03.2019 - 07.2019
Veterinary Nurse / Kennel Hand
Inner South Veterinary Centre
07.2016 - 03.2019
Veterinary Nurse / Stable Hand
Canberra Equine Hospital
08.2015 - 02.2016
Sales Assistant
Gordon IGA
08.2012 - 07.2016
General Farm Hand
WG LM & RJ Flint
07.2000 - Current
Certificate IV in Vet Nursing -
Canberra Institute of Technology
Boehringer Ingelheim Animal Health Academy Puppy Training Masterclass -
2022
Level 2 - Bodywork That Works! Full Equine Massage -
2021-2022
Level 1 - Introduction to Equine Massage -
2021
Veterinary Nurses Council of Australia (VNCA) Accredited Veterinary Nurse Certificate -
2018-2021
Physical Therapy Short Course -
Australian College of Veterinary Nursing
Anaesthesia and Surgical Analgesia Short Course -
Australian College of Veterinary Nursing
Veterinary Nurses Council of Australia Conference -
Adelaide
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