Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
Generic

Jenai Ball

Forster

Summary

Support Worker who is passionate and dedicated to enhancing the participants quality of life and well-being aswell as supporting them to achieve their goals, independence, social, community access through supportive, and empathetic/respectful care.


Overview

11
11
years of professional experience

Work History

Independent Support Worker

Self Employed
09.2024 - Current
  • Assisted participants with daily living, home care support.
  • Helped participants manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for participants by providing personalised support and assistance with daily living activities.
  • Transported participants to appointments, shopping centres and community/social engagements.
  • Assisted participant by providing support and respite for them and their family.

Retail Assistant

My House
07.2024 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.

Retail Assistant

Cotton On
07.2018 - 10.2021
  • Balanced and organised cash register by handling cash, counting change.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.

Nursing Assistant

Manning Base Hospital
02.2014 - 02.2015
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Higher School Certificate -

Great Lakes College Tuncurry Senior Campus
Tuncurry, NSW
11.2015

Certificate III - Assistant in Nursing (AIN)

TAFE
Taree, NSW
11.2015

Skills

  • WWCC
  • NDIS Screening Check
  • Police Check
  • First Aid, CPR

Hobbies

In my own time I enjoy listening to music or playing my guitar. I love being outdoors surrounded by nature having a walk/run or a swim, but most of all spending quality time with my two children. 

References

Stacey Garr

Store Manager at My House

0402453475


Elizabeth Ward

NDIS participant I am currently working with.

0409782568


Di Gatland

NDIS Support Coordinator 

0403516001


Jessica Honan

Personal reference

0487012977

Timeline

Independent Support Worker

Self Employed
09.2024 - Current

Retail Assistant

My House
07.2024 - Current

Retail Assistant

Cotton On
07.2018 - 10.2021

Nursing Assistant

Manning Base Hospital
02.2014 - 02.2015

Higher School Certificate -

Great Lakes College Tuncurry Senior Campus

Certificate III - Assistant in Nursing (AIN)

TAFE
Jenai Ball