Jenna Ford
Albion Park ,NSW
Summary
Dedicated professional with experience at Mount Terry Public School, adept at fostering independence in students with diverse needs. Proven ability in teamwork and conflict management, ensuring compassionate support.
Organized and dependable whilst successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
School Learning Support Officer
Mount Terry Public School
05.2024 - Current
- Experience supporting students with diverse learning and behavioural needs, including ASD and ADHD.
- Building positive, trusting relationships with students and to assist them in developing independence and confidence in their learning.
- Confidence managing student health concerns and responding appropriately to individual care plans.
- Work collaboratively with teachers and support staff to ensure that all students receive consistent, compassionate, and professional assistance in alignment with school expectations and policies.
Photo Lab Technician
Big W
08.2007 - 12.2012
- Operated high-speed photo printing equipment, ensuring quality and consistency in every batch.
- Processed customer orders accurately, maintaining efficient workflow and timely delivery.
- Assisted in training new staff on photo lab procedures and equipment usage.
- Conducted regular maintenance checks on printing machines to minimize downtime.
Education
Certificate III - Education Support
TAFE NSW
NSW11-2024
Bachelor of Arts - History/English
University of Wollongong
Wollongong, NSW07-2005
Skills
- Teamwork and collaboration
- Conflict management
- Verbal and written communication
- Flexible schedule
- Policy enforcement
Timeline
School Learning Support Officer
Mount Terry Public School
05.2024 - Current
Photo Lab Technician
Big W
08.2007 - 12.2012
Certificate III - Education Support
TAFE NSW
Bachelor of Arts - History/English
University of Wollongong