Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jenna Peters

Buderim,QLD

Summary

I am currently living in Australia as an International Student from Canada, and am entitled to work 48 hours fortnightly. I am a personable and energetic individual committed to delivering excellence in all areas of customer service and administrative support. I have worked in a variety of positions throughout my life, and am committed to delivering quality work in whatever field I am in. I excel in jobs requiring strong interpersonal skills, am a reliable employee, and highly value contributing positively to my workplace.

Overview

7
7
years of professional experience

Work History

Retail Worker

Arc'teryx
09.2023 - 01.2024
  • Excelled in helping customers and giving them premium guest experience.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Office Worker

Total Cardiology
06.2019 - 12.2023
  • Summer/holiday office work in Father's medical practice.
  • Developed an understanding of Accuro Electronic Medical Record System, and gained experience learning how to navigate online filing systems.
  • Organized, sorted, and scanned patient charts into the online system.
  • Developed an understanding of different cardiovascular tests.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols when handling medical records and personal data.

Receptionist

Massage Addict
08.2023 - 10.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Tracked important information in Excel spreadsheets and direct billed insurance companies.
  • Maintained positive relationships with clients through professional manner and excellent interpersonal skills.
  • Performed necessary clinic tasks such as cleaning and laundry.
  • Gained experience working independently, doing tasks such as opening and closing the clinic alone.

Barista

Islands Cafe
06.2022 - 12.2022
  • Contributed to efficient order processing through accurate cash handling and effective use of the point-of-sale system.
  • Developed positive relationships with customers due to excellent interpersonal skills, and a friendly nature.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Did both beverage and food preparation, and helped my co-workers where needed, regardless of where I was stationed.

Retail Worker For Vancouver Giants Hockey Team

Ten Feet Sports And Entertainment
10.2021 - 12.2022
  • Worked effectively in a busy and high-paced environment, and gained experience working in a high pressure environment.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

Beverage Cart Attendant

West Coast Golf Group
04.2022 - 07.2022
  • Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
  • Facilitated smooth communication between kitchen staff and management regarding inventory levels and replenishment needs.
  • Maintained my British Columbia safe alcohol service certifications.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.

After School Care Assistant

Master's Academy & College
09.2016 - 06.2019
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Implemented daily routines and activities to stimulate and engage students, and assisted with homework help and recreational activities.
  • Assisted with field trip supervision.
  • Assisted in the organization of extracurricular activities, resulting in an increased variety of options for students to participate in.
  • Developed strong relationships with students, building trust and openness within the before and after school care setting.
  • Kept children between ages of 6 and 12 safe and secure with attentive supervision.

Education

Bachelor of Counselling (In Progress) -

University of The Sunshine Coast
Sunshine Coast, QLD

Certificate III - Discipleship

YWAM Sunshine Coast
Maroochydore, QLD
06.2023

Bachelor of Arts - Psychology (Partial Completion)

Trinity Western University
Langley, Canada

High School Diploma -

Masters Academy And College
Calgary, Canada
06.2019

Skills

  • Relationship Building
  • Customer Assistance
  • POS Systems
  • Store/Clinic Opening and Closing
  • Cash Handling
  • Strong Communication and Interpersonal Skills
  • Friendly and Helpful
  • Child Supervision
  • Documentation And Reporting
  • Records Management
  • File Management

References

Please contact me for any former employer references!

Timeline

Retail Worker

Arc'teryx
09.2023 - 01.2024

Receptionist

Massage Addict
08.2023 - 10.2023

Barista

Islands Cafe
06.2022 - 12.2022

Beverage Cart Attendant

West Coast Golf Group
04.2022 - 07.2022

Retail Worker For Vancouver Giants Hockey Team

Ten Feet Sports And Entertainment
10.2021 - 12.2022

Office Worker

Total Cardiology
06.2019 - 12.2023

After School Care Assistant

Master's Academy & College
09.2016 - 06.2019

Bachelor of Counselling (In Progress) -

University of The Sunshine Coast

Certificate III - Discipleship

YWAM Sunshine Coast

Bachelor of Arts - Psychology (Partial Completion)

Trinity Western University

High School Diploma -

Masters Academy And College

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Jenna Peters