Jennifer Read
South Yarra,VIC
Summary
Dedicated midwife with a strong background in community midwifery, leadership and customer service. Proven ability to lead teams, manage complex patient care, and improve outcomes through effective communication and collaborative problem-solving. Committed to delivering high-quality support aligned with organisational goals.
Overview
11
11
years of professional experience
Work History
Front of House / Bartender / All Rounder
Australian Venue Co.
12.2025 - Current
- Providing all rounder service at AVC venue, serving drinks and cocktails for functions up to 1000 guests. Role also includes running food, maintaining a clean and tidy bar area and always providing excellent customer service.
International Volunteering- English Teacher
IVHQ
08.2025 - 10.2025
- Taught English for eight weeks in Indonesia, exploring a passion for travel through volunteer work.
- Designed lesson plans that effectively improved comprehension of English literature and language concepts.
- Utilised varied teaching strategies to engage different learning styles and encourage active participation.
- Created an inclusive classroom atmosphere where students felt comfortable expressing thoughts and inquiries.
Front of House / Bartender Staff Member
Legra Tap and Kitchen
12.2024 - 07.2025
- Casual part-time position in a local Pub providing both front of house and bartending services.
- Delivered customer service by greeting patrons, processing orders, managing payments, preparing drinks, and creating a welcoming atmosphere.
- Coordinated with front of house, bar staff, and kitchen staff to ensure seamless service operations and maintain safety standards.
Community Lead Midwife (Ward Manager)
Mid & South Essex NHS Foundation Trust (Southend Hospital)
07.2024 - 07.2025
- Facilitated clinical oversight for Southend Community Maternity Service during one-year secondment.
- Supported development of effective antenatal, intrapartum, and postpartum care programs.
- Provided specialised advice and guidance to multidisciplinary teams.
- Delivered leadership support to Head of Midwifery, offering expert clinical counsel to staff.
- Managed operations as Duty Manager for Southend Maternity Unit on 24-hour on-call rota.
- Conducted direct patient care for high-risk, vulnerable patients requiring specialised attention.
- Coordinated staff rota's, addressing sickness and investigating clinical incidents.
Community Midwife
Mid & South Essex NHS Foundation Trust
08.2022 - 06.2024
- Achieved high-quality patient care by managing a diverse caseload and facilitating antenatal clinics.
- Cared for vulnerable birthing people subject to the National Social Care system due to recreational drug use, mental health concerns, teenage pregnancy and those seeking asylum.
- Improved outcomes for vulnerable families through targeted safeguarding support.
- Enhanced positive homebirth experiences and delivered comprehensive postnatal support during home visits.
- Enhanced inpatient maternity service by managing on-call duties during peak times, ensuring timely care delivery.
- Developed personalised care and support plans for birthing individuals, addressing unique needs and preferences.
- Coordinated community operations and mentored junior staff, fostering skill development and collaboration within the team.
Midwife
Royal Free NHS Trust
02.2021 - 08.2022
- Delivered comprehensive midwifery care across antenatal and postnatal wards, high-risk labor ward, and low-risk birth centre, ensuring continuity and quality of care.
- Collaborated with community team to deliver antenatal, intrapartum, and postnatal care in outpatient clinics and home visits, enhancing access to essential services.
- Facilitated transition from hospital to community care for new mothers and infants, supporting their adaptation and wellbeing.
Online Shopper
Sainsbury's
11.2020 - 02.2021
- Picked and packed customer orders during night shifts to prepare for online deliveries.
- Achieved fast-paced picking rates of 158 items per hour consistently.
- Provided customer service support during store hours, assisting with product location.
Maintained comprehensive knowledge of store layout to enhance customer experience.
Student Midwife
East and North Hertfordshire NHS Trust
09.2017 - 10.2020
- Completed three year Midwifery degree which included a mix of theory and practical placement.
- Integrated into midwifery workforce during COVID-19 pandemic as third-year student midwife.
Delivered comprehensive midwifery care across various practice areas in a paid role for three months to support the workforce and safe staffing levels.
Enhanced patient outcomes through collaboration and support in community and hospital settings.
Bartender
The Forum, The University of Hertfordshire
09.2019 - 05.2020
- Led team as shift leader, ensuring seamless operations and exceptional service in nightclub environment.
- Managed bartending tasks while delivering outstanding customer service to patrons.
- Maintained cleanliness and organisation of bar area to uphold hygiene standards.
- Prepared and served diverse beverages to enhance patron experience.
International Volunteer - Student Midwife
Work The World
Phnom Penh, Cambodia
07.2019 - 08.2019
- Completed one-month medical volunteer placement in Cambodia to enhance understanding of midwifery practices in diverse cultures.
- Volunteered in labor and postnatal wards and gynecology theatre, contributing to local healthcare initiatives and providing direct patient support.
Ice-cream kiosk- customer service
Rossi Ice-cream kiosk (Mandy's Ices)
05.2015 - 05.2019
- Oversaw operations of ice cream kiosk, ensuring smooth opening and closing procedures.
- Implemented cleaning protocols and delivered exceptional customer service while managing cash transactions.
- Promoted to kiosk manager in August 2016, taking on responsibilities such as staff scheduling and inventory management.
- Negotiated with wholesalers for stock procurement and resolved customer complaints effectively.
- Maintained equipment and responded promptly to operational emergencies.
Customer service- retail assistant
River Island
11.2016 - 01.2017
- Assisted customers during holiday season in a temporary role. Supported store operations by welcoming customers and managing fitting rooms. Maintained store cleanliness and organisation throughout shifts.
Education
BSc Hons - Pre-Registration Midwifery
The University of Hertfordshire
Hatfield, Hertfordshire, UK10-2020
Extended Diploma - Health and Social Care
South Essex College
Southend-On-Sea, UK08-2017
GCSE -
The King John School
Benfleet, Essex, UK08-2015
Skills
- AHPRA Registered Midwife
- Antenatal care
- Intrapartum care
- Postnatal care
- Safeguarding knowledge
- Care coordination
- Health education
- Community outreach
- Fetal monitoring
- Problem solving
- Time management
- Effective communication
- Breastfeeding support
- Home birth experience
- Staff development
- Quality improvement
- Critical thinking
- Newborn assessment
- Clinical leadership
- Communication skills
- Caring and compassionate
Timeline
Front of House / Bartender / All Rounder
Australian Venue Co.
12.2025 - Current
International Volunteering- English Teacher
IVHQ
08.2025 - 10.2025
Front of House / Bartender Staff Member
Legra Tap and Kitchen
12.2024 - 07.2025
Community Lead Midwife (Ward Manager)
Mid & South Essex NHS Foundation Trust (Southend Hospital)
07.2024 - 07.2025
Community Midwife
Mid & South Essex NHS Foundation Trust
08.2022 - 06.2024
Midwife
Royal Free NHS Trust
02.2021 - 08.2022
Online Shopper
Sainsbury's
11.2020 - 02.2021
Bartender
The Forum, The University of Hertfordshire
09.2019 - 05.2020
International Volunteer - Student Midwife
Work The World
07.2019 - 08.2019
Student Midwife
East and North Hertfordshire NHS Trust
09.2017 - 10.2020
Customer service- retail assistant
River Island
11.2016 - 01.2017
Ice-cream kiosk- customer service
Rossi Ice-cream kiosk (Mandy's Ices)
05.2015 - 05.2019
BSc Hons - Pre-Registration Midwifery
The University of Hertfordshire
Extended Diploma - Health and Social Care
South Essex College
GCSE -
The King John School