Jennifer Schmitz
Carlton,VIC
Summary
Overview
15
15
years of professional experience
Work History
Multi-Site Retail Manager
Infinity Pharmacy Group (Priceline Pharmacy)
01.2023 - Current
- Coordinated retail operations across a network of 10+ stores located throughout Victoria
- Conducted regular audits of inventory processes to verify accuracy and compliance with procedures
- Analysed data-driven insights to optimise inventory and maximise sales
- Identified opportunities for streamlining processes and improving operational efficiency and inventory management across stores
- Developed training materials and resources tailored to the specific needs of each store, ensuring alignment with company standards and objectives
- Provided hands-on support and guidance to retail managers and staff members to ensure smooth and efficient day-to-day operations
- Conducted comprehensive training sessions for newly onboarded retail managers and staff
Retail Manager
Priceline Pharmacy
05.2021 - 01.2023
- Oversaw daily operations to ensure smooth and efficient functioning of the store, including staffing management, sales, marketing, and promotions
- Set high standards for customer service, ensuring all staff provide exceptional care to customers and team members
- Ordering and receiving invoices, completing promotional allocations according to guidelines
- Conducted regular cycle counts and managed inventory levels to minimise out-of-stock and overstock situations
- Managed the store's financial budget and forecast, ensuring accurate daily balances of cash registers and other payment systems
- Completed weekly and monthly reporting requirements and implemented strategies to increase sales and optimise underperforming categories
- Recruitment, training, and development of team members to ensure they perform their roles effectively
- Communicated pharmacy policies, procedures, and systems to staff and addressed any disciplinary or performance management issues
- Built and maintained strong relationships with suppliers and brand representatives to ensure competitive pricing
- Rostering and payroll duties
Pharmacy Assistant
Direct Chemist Outlet
12.2019 - 05.2021
Pharmacy Assistant
LiveLife Pharmacy
12.2014 - 10.2019
Pharmacy Assistant
Direct Chemist Outlet
06.2009 - 11.2014
Education
Bachelor's Degree - Social Science (Psychology)
University of The Sunshine Coast
Sunshine Coast, QLD01.2019
Skills
- Multi-site management
- Inventory management and optimisation
- Data-driven decision-making
- Detail-oriented and highly organised
- Strong interpersonal and communication skills
- Sound retail, financial and business acumen
- Proficient in Microsoft Office Suite & SAP
References
Available upon request.
Timeline
Multi-Site Retail Manager
Infinity Pharmacy Group (Priceline Pharmacy)
01.2023 - Current
Retail Manager
Priceline Pharmacy
05.2021 - 01.2023
Pharmacy Assistant
Direct Chemist Outlet
12.2019 - 05.2021
Pharmacy Assistant
LiveLife Pharmacy
12.2014 - 10.2019
Pharmacy Assistant
Direct Chemist Outlet
06.2009 - 11.2014
Bachelor's Degree - Social Science (Psychology)
University of The Sunshine Coast
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