Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jenny Alexandra Arenas Escobar

WENDOUREE,VIC

Summary

Results-driven Cafe Manager with expertise in customer engagement, team leadership, and optimizing coffee shop operations. Proven ability to enhance customer satisfaction while managing inventory and mentoring staff to achieve operational excellence.

Overview

11
11
years of professional experience

Work History

Cafe Manager

Chill Espresso Lounge
Ballarat, VIC
01.2024 - 10.2025
  • Oversaw daily operations, ensuring efficient service and customer satisfaction.
  • Managed inventory levels, optimizing stock to reduce waste and improve cost efficiency.
  • Trained and mentored barista staff, enhancing team performance and service quality.
  • Implemented new scheduling system, improving shift coverage and employee satisfaction.

Cleaner

M & L McLean Cleaning Services
Ballarat, VIC
11.2021 - 12.2022
  • Operated cleaning equipment to maintain cleanliness of facilities.
  • Conducted thorough inspections to ensure adherence to cleanliness standards.
  • Collaborated with team members to optimize workflow efficiency.
  • Implemented best practices for waste disposal and recycling efforts.

Laborer

Bbp Property Maintenance
Ballarat, VIC
03.2018 - 08.2021
  • Operated tools and equipment for landscape maintenance tasks efficiently.
  • Assisted in property clean-up and debris removal to enhance curb appeal.
  • Conducted routine inspections of properties to identify maintenance needs promptly.

Custumer Service

Nazy's Corner and Mr Chippy's
Melbourne, VIC
02.2015 - 01.2016

Education

High School Diploma -

Lebrum Munera
Colombia
11-2013

Skills

  • Barista skills
  • Customer engagement
  • Coffee shop operations
  • Customer experience management

Languages

Spanish
Native or Bilingual

Interests

  • Video Gaming
  • Animal Care
  • Cooking
  • Gardening
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • I enjoy helping others and giving back to the community
  • Dancing

Timeline

Cafe Manager

Chill Espresso Lounge
01.2024 - 10.2025

Cleaner

M & L McLean Cleaning Services
11.2021 - 12.2022

Laborer

Bbp Property Maintenance
03.2018 - 08.2021

Custumer Service

Nazy's Corner and Mr Chippy's
02.2015 - 01.2016

High School Diploma -

Lebrum Munera
Jenny Alexandra Arenas Escobar