Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jermaine Voster

Ripley,Australia

Summary

Compassionate and dedicated support worker with 8 months of experience providing assistance and care to individuals in need. Skilled in promoting independence, enhancing well-being, and fostering positive relationships. Seeking a position as a support worker where I can utilize my skills and passion to make a meaningful impact on the lives of those I support.

Overview

5
5
years of professional experience

Work History

Support Worker

Rise Above Support Care
08.2023 - Current
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.

Statistical Officer

Statitics South Africa
01.2021 - 07.2022
  • Increased data accuracy by implementing rigorous data validation processes.
  • Streamlined data collection methods for improved efficiency in gathering information from various sources.
  • Enhanced statistical analyses by utilizing advanced statistical software and techniques.
  • Supported decision-making processes with accurate data-driven recommendations.
  • Provided valuable insights to stakeholders through comprehensive data interpretation and presentation.
  • Collaborated with cross-functional teams to ensure consistency in data use and interpretation across departments.

COVID-19 Compliance Officer

Debonairs Pizza Parow
02.2019 - 11.2020
  • Improved workplace safety by developing and implementing COVID-19 compliance policies and procedures.
  • Reduced potential virus transmission through frequent monitoring of employee health and adherence to guidelines.
  • Enhanced employee awareness by conducting regular training sessions on COVID-19 safety measures.
  • Streamlined communication between departments regarding pandemic protocols, ensuring consistent enforcement.
  • Established a robust reporting system for suspected cases, resulting in timely response and containment efforts.

Education

No Degree - Certificate Iii in Individual Support

Queensland International Institute
Queensland
04.2024

Skills

  • Transcription and Dictation
  • Emotional Support
  • Life Skills Development
  • Presentation Design
  • Daily Living Support
  • Spreadsheet Development
  • Daily Living Assistance
  • Person-centred care and support
  • Effective communication and active listening
  • Empathy and compassion
  • Problem-solving and crisis intervention
  • Daily living assistance
  • Medication administration and management
  • First Aid and CPR certification
  • Documentation and record-keeping
  • Collaboration and teamwork
  • Cultural sensitivity and diversity awareness

Timeline

Support Worker

Rise Above Support Care
08.2023 - Current

Statistical Officer

Statitics South Africa
01.2021 - 07.2022

COVID-19 Compliance Officer

Debonairs Pizza Parow
02.2019 - 11.2020

No Degree - Certificate Iii in Individual Support

Queensland International Institute

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Jermaine Voster