Jerome Pothady Sebastian
Thornlie,WA
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Belmont Tavern
10.2023 - 04.2024
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Restaurant Waiter
Blossom Hill Resort
02.2022 - 12.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Front Office Management
Flora Charishma Residency
04.2021 - 12.2021
- Optimized room allocation for large groups or special requests by working closely with front office management.
- Collaborated with fellow officers to maintain consistent communication regarding inmate management strategies, fostering a cohesive team environment.
- Worked closely with front-of-house management to optimize table turnover rates and streamline communication between kitchen and service staff during busy shifts.
Education
Master of International Management -
Edith Cowan University
Perth, WA12.2024
Bachelor of Commerce - Travel And Tourism
Sacred Heart College Thevara
Kochi India03.2022
Skills
- Guest Services
- Reliability and punctuality
- Kitchen Support
- Staff Leadership
- Teamwork and Collaboration
- Problem-Solving
- Customer Relations
- Table clearing
Certification
Provide Responsible Service of Alcohol (RSA)
Languages
English
Native or Bilingual
Timeline
Food and Beverage Attendant
Belmont Tavern
10.2023 - 04.2024
Restaurant Waiter
Blossom Hill Resort
02.2022 - 12.2022
Front Office Management
Flora Charishma Residency
04.2021 - 12.2021
Master of International Management -
Edith Cowan University
Bachelor of Commerce - Travel And Tourism
Sacred Heart College Thevara
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