Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESAL SHAH

Sydney,Australia

Summary

Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined and compassionate Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.

Overview

5
5
years of professional experience

Work History

Case Worker- Child Protection

Australian Unity
03.2019 - 11.2023
  • Assisted clients with needs to maintain self-esteem and general wellness.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Documented client progress in confidential files.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Visited homes, inspected surroundings and interviewed family members.
  • Maintained case records and legal documentation.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Conducted home visits to assess living environment and provided appropriate referrals.

Education

Diploma of Counselling -

Australian Institute of Professional Counsellors
09.2024

Skills

  • Emotional Support
  • Life Skills Development
  • Documentation Abilities
  • Motivational Interviewing
  • Home Inspections
  • Client Interaction
  • Interpersonal and Written Communication
  • Client Engagement
  • Records Management
  • Case Information Confidentiality
  • Highly Effective Communication
  • Active listening
  • Behavioral observation
  • Critical thinking
  • Goal setting

Timeline

Case Worker- Child Protection

Australian Unity
03.2019 - 11.2023

Diploma of Counselling -

Australian Institute of Professional Counsellors

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JESAL SHAH