Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jess Williams

Wagga Wagga

Summary


Offering strong foundation in customer service, hospitality and retail fundamentals, eager to learn and develop in retail environment. Brings understanding of fashion trends and retail operations, coupled with skills in communication and organization. Ready to use and develop these skills in a retail role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Wait Staff Member

The Oakroom
09.2022 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Supermarket Worker

FoodWorks Supermarkets
07.2022 - 11.2024
  • Assisted customers with locating desired items, resulting in improved shopping experiences.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Supported team members during busy periods, ensuring smooth operations throughout the store.
  • Performed cash, card, check transactions to complete customer purchases.

FOH Team Member

Red Rooster
05.2021 - 09.2022
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
  • Processed customer payments and balanced cash drawers.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Cleaned and organized kitchen, dining and service areas.

Education

High School Diploma -

Indie School
Wagga Wagga, NSW
11-2024

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Cleanliness and hygiene
  • Supply restocking
  • Customer service
  • Willingness to learn

Certification

Responsible Service of Alcohol (RSA)

Timeline

Wait Staff Member

The Oakroom
09.2022 - Current

Supermarket Worker

FoodWorks Supermarkets
07.2022 - 11.2024

FOH Team Member

Red Rooster
05.2021 - 09.2022

High School Diploma -

Indie School

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Jess Williams