Jessica Black

• Supporting veterinarian in all aspects of the vet duties in and out of the surgery
• Working with small and large stock animals.

• Currently employed in fast food
• Have been employed since early April as a casual
• While at work I have learnt how to work in a team along with performing various tasks like food prepping, restocking, and cleaning to keep the workplace clean and tidy
• currently a shift manager but taking steps to become a assistant manager needing to complete bookwork that should take another 3 months to finish
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Trained other shift mangers to step up and help, coaching them through closing and opening the store.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Christmas casual during the holidays i worked there for 3 months doing

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Mornings to night most weekends and on school holidays, working with all different animals along with many of the other farm hands.

• moving hay bails
• helping move cattle
• training horses