Jessica Cashen
Bathurst,NSW
Summary
A dynamic professional with a proven track record, enhancing participant quality of life and fostering independence. Skilled in curriculum development and peer mentoring, demonstrating exceptional time management and de-escalation techniques. Achieved notable improvements in participant socialisation and emotional wellness through innovative group activities. A caring support worker knowledgeable about providing behavioural support, and managing intakes. Versatile and hardworking with a superior work ethic. Looking for a long-term position with room for growth.
Overview
10
10
years of professional experience
Work History
Day Program and Residential Support Worker
Glenray
01.2023 - Current
- Enhanced participants quality of life by providing personalised care and support tailored to each individual needs.
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
- Facilitated and ran x3 group activities weekly, that promoted social interaction, skill-building, and emotional wellness for participants.
Disability Support Worker
Kirinari Community Services
11.2021 - 06.2023
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Lead a team and house with x2 residents with high behavioural needs. Experience with S8 medication and restrictive practices.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Designed individualized plans detailing daily activities and needs for patients.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Customer Service Associate
Big W
09.2017 - 11.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Trained and Completed all various departments throughout the store including cashier & floor, reception, fitting rooms & night fill.
Educator
Goodstart Early Learning
09.2020 - 05.2021
- Collaborated with families to provide a safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Developed and implemented engaging lesson plans to keep learner attention.
- Built relationships and communicated with parents to provide best learning environment for children.
Volunteer
State Emergency Service
03.2018 - Current
- Met with other volunteers and program leaders to discuss new service opportunities.
- Encouraged donations by supporting community fundraising events and campaigns.
- Teamed with community organizations and government agencies to increase outreach and service utilization.
- Overall trained in storm/water damage, heights, vehicle accidents- jaws of life, emergency management response.
Volunteer
Head Space
01.2020 - 12.2020
- Met with other volunteers and program leaders to discuss new service opportunities.
- Encouraged donations by supporting community fundraising events and campaigns.
Volunteer Coach
Bulldogs Netball Association
03.2019 - 09.2020
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Developed game plans and adjusted to meet various game situations.
Farm Hand
Family Business
01.2015 - Current
- Animal Husbandry
- Stock Work
- Wood carting
- Fencing
Volunteer
Bathurst District Soccer Club
03.2017 - 09.2017
- Planned and delivered numerous activities and special events for programs and services.
- Encouraged donations by supporting community fundraising events and campaigns.
- Worked in Canteen, cooking, serving, cashier
Education
Bachelor of Education, Early Childhood And Primary -
Charles Sturt University
Bathurst, NSWDiploma in Early Childhood Education & Care - Education
TAFE Western
Bathurst 2021
Certificate III - Individual Support
TAFE Western
Bathurst, NSWCertificate 3 in Early Childhood Education & Care - Education
TAFE Western
Bathurst 09.2020
HSC Graduate -
Mackillop College
Bathurst, NSW09.2020
First AID Qualified -
Saint Johns
Bathurst, NSW2023
Skills
- High behavioural support experience including training in restrictive practices
- Daily living assistance
- Housekeeping and meal preparation
- Mental health awareness
- Documentation and reporting skills
- Client Advocacy
- Team leadership/work and collaboration between colleagues and others directly involved
- Patient-focused care
- Adaptability and Flexibility
- Time Management
- Encouraging Participation and Inclusivity
- Creating a Safe Learning Environment
- Knowledge of Deescalation and redirection techniques
References:
- Georgia Terlich, Kirinari Community Services
Mobile:0466258685
Email: georgiaterlich2001@gmail.com
- Fiona Campbell, Disability Support Worker, Day Program
Mobile 0403981632
Timeline
Day Program and Residential Support Worker
Glenray
01.2023 - Current
Disability Support Worker
Kirinari Community Services
11.2021 - 06.2023
Educator
Goodstart Early Learning
09.2020 - 05.2021
Volunteer
Head Space
01.2020 - 12.2020
Volunteer Coach
Bulldogs Netball Association
03.2019 - 09.2020
Volunteer
State Emergency Service
03.2018 - Current
Customer Service Associate
Big W
09.2017 - 11.2022
Volunteer
Bathurst District Soccer Club
03.2017 - 09.2017
Farm Hand
Family Business
01.2015 - Current
Bachelor of Education, Early Childhood And Primary -
Charles Sturt University
Diploma in Early Childhood Education & Care - Education
TAFE Western
Certificate III - Individual Support
TAFE Western
Certificate 3 in Early Childhood Education & Care - Education
TAFE Western
HSC Graduate -
Mackillop College
First AID Qualified -
Saint Johns
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