Jessica Cripps
Summary
Energetic and positive individual with strong ability to connect with others and effectively communicate. Well-versed in operational procedures and customer service, bringing valuable skills in team coordination and training. Adept at creating a productive work environment that fosters enhanced team performance.
Overview
5
5
years of professional experience
Work History
Fresh Service Team Member
Woolworths Manly West
07.2024 - Current
- I also work at Woolworths where I have been trained in the Deli, Butcher, and Fresh Convenience
- I sliced meats, handled cooking chickens, serve customers, and use FIFO when stocking shelves to ensure all product is rotated
- Every shift I serve at least50-100 customers where I ensure I have the best customer service possible, including helping customers out to find products throughout the store if they are unable to find them on their own
Bartender and Waitress
Capalaba Sports Club
09.2022 - Current
- I currently work at the Capalaba Sports Club as a kid's room attendant, bartender, barista, and waitress
- I have significant experience working under high pressure with minimal staff to ensure customers' orders are completed to a high standard and promptly
- I am always eager to pick up extra shifts during the week to help the team
- I completed a week of work experience for my Certificate3 in hospitality before being hired
- I was offered a position due to my strong work ethic, and excellent customer service where I always go above and beyond for customers
Crew Trainer
McDonald's Capalaba/Birkdale
05.2020 - 10.2022
- I have worked at McDonald's since I was14 as my first job
- I have been an extremely loyal, punctual, and flexible employee, who has been able to adapt to all changes in the workplace and been flexible by always being available to come in early or finish late when needed
- I have experience working in a stressful and fast-paced environment for the majority of my shifts and being the Area Leader, managing what all staff are doing around me to achieve the best possible results
- I have also been a Crew Trainer whereby I have welcomed new crew into the store, working with them closely to ensure they receive the best possible training and become a valued member of the team
- I also have experience in Truck where I would unload stock and put it into the correct spots ensuring I use FIFO
Education
Bachelor of Business - Management
Griffith University
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Carmel College
01.2023
Skills
- Hardworking
- Compassionate
- Punctual
- Adaptable
- Flexible
- Quick learner
- Responsible
- Team leadership
- Customer service
- Employee training
- Communication
- Loyal
- Cash handling
- Workplace safety
- Decision-making
- Safe food handling
Timeline
Fresh Service Team Member
Woolworths Manly West
07.2024 - Current
Bartender and Waitress
Capalaba Sports Club
09.2022 - Current
Crew Trainer
McDonald's Capalaba/Birkdale
05.2020 - 10.2022
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Carmel College
Bachelor of Business - Management
Griffith University
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