Jessica Doyle
Balgowlah
Summary
Motivated and skilled Events Manager with a solid background in customer service, bartending, event planning, and managing high-profile functions. Over two years of experience in hospitality and event management. Brings a wealth of knowledge in event execution, client communication, and a strong dedication to delivering exceptional service in high-pressure environments. Currently seeking opportunities to leverage skills in a dynamic and creative role.
Overview
2
2
years of professional experience
Work History
Event Assistant | Bartender | Gaming Attendant |
The Juniors
03.2024 - Current
- Delivered excellent customer service in a busy hospitality environment, managing bar operations, gaming, and attending to guests
- Actively assisted in the smooth running of various events, including high-profile functions, by coordinating services and ensuring guest satisfaction
- Worked as a TAB and KENO attendant, handling transactions and providing information on betting options
- Supported in the setup and organization of events, ensuring all logistical aspects ran smoothly
Events Manager | Bartender
The Ivanhoe Hotel
01.2023 - Current
- Managed day-to-day bar operations, ensuring an excellent customer experience by providing high-quality service and maintaining bar standards
- Played a key role as a Gaming Attendant and TAB/KENO Attendant, ensuring smooth and accurate operations for patrons
- As Events Manager, planned, executed, and managed events from start to finish, overseeing logistics, customer service, and on-the-day operations
- Effectively communicated with clients regarding event requirements, bookings, and payments
- Managed the marketing of events through social media platforms, primarily the Ivanhoe Instagram page, by posting event updates, promotions, and function images
- Handled invoicing and payments for functions, ensuring accuracy and timely processing
Education
Diploma - Events Management
Sydney TAFE NSW
Ultimo, NSW01.2023
Mackellar Girls Campus
Manly Vale, NSW01.2022
Skills
- Customer service
- Bartending
- Event planning
- Managing high-profile functions
- Event execution
- Client communication
- Exceptional service
- High-pressure environments
Awards
- Certificate of Appreciation from Youth Off The Streets for outstanding contribution.
- Experience working at high-profile events for the Mayor and Prime Minister of Australia.
- Served as Sports House Captain in both primary and high school, demonstrating leadership and organizational skills.
Timeline
Event Assistant | Bartender | Gaming Attendant |
The Juniors
03.2024 - Current
Events Manager | Bartender
The Ivanhoe Hotel
01.2023 - Current
Mackellar Girls Campus
Diploma - Events Management
Sydney TAFE NSW
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