I enjoy spending time outdoors whether that is camping, at the beach or catching up with friends over coffee at a cafe
I am a massive animal lover and have a labradoodle named Marlee
Jessica Janson
Chatsworth
Summary
Dynamic Clinic Manager at Dusk till Dawn Sleep Centre, adept at enhancing operational efficiency and patient care quality. Skilled in administrative leadership and employee training, I fostered a high-performing team through effective mentoring and regular evaluations. Developed strong patient relationships, ensuring satisfaction and loyalty while implementing impactful policies for continuous improvement.
Overview
6
6
years of professional experience
Work History
Clinic Manager
Dusk Till Dawn Sleep Centre
05.2019 - Current
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Enhanced team performance by providing regular training and professional development opportunities.
Education
Noosa District State High School
Cooroy11-2018
Skills
- Administrative leadership
- Employee training
- Scheduling appointments
- Scheduling
- Program management
- Technical troubleshooting
- Staff management
- Training and mentoring
Interests
Timeline
Clinic Manager
Dusk Till Dawn Sleep Centre
05.2019 - Current
Noosa District State High School
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