Jessica Leitao
Sydney,Glebe
Summary
Ready to expand knowledge about any kind of work. Consider myself a fast learner and an energetic person who’s ready to give the best in every situation and job. Already worked in different environments and with a lot of pressure since college.
Overview
8
8
years of professional experience
Work History
Sales Assistant Team Member
Glue Store
2023.08 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Hospitality Worker
Ghost Charters
2023.08 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Model
NXT Management
2016.09 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Developed growing contacts networks to secure regular work.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
Events Worker
Unique team
2022.04 - 2023.02
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Created, maintained and distributed event orders.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
Special Events Assistant
EGOR
2021.11 - 2023.02
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
Sales Assistant
Manpower Group
2021.03 - 2023.01
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Staff Member
Google
2022.11 - 2022.11
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Promotions Manager
Sem espinhas natura restaurant
2016.06 - 2016.09
- Collaborated with sales staff to plan campaigns.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Collected performance data on each promotion to better plan future events.
Education
English Improvement - English Language And Literature
EF Education
Australia 03.2023
Television Joursnalism Workshop - Journalism
CENJOR
Lisbon, Portugal 01.2023
Post Graduation - Digital Marketing
EDIT
Porto, Portugal 06.2022
MBA - Marketing
IPAM
Porto, Portugal 06.2021
Skills
- Client Communication
- Critical Thinking
- Relationship Retention
- Activity Coordination
- Social Media Promotion
- Public Relations
- Event Scheduling
- Professional Relationships
- Staff Assistance
Volunteer work
Volunteer to help families and organizations fight hunger at the Food Bank in Porto
Additional Information
LinkedIn Profile: www.linkedin.com/in/jessica-sofia-fortes-leitao
Instagram: https://www.instagram.com/jessicasleitao/
jessica.sofia.leitao99@outlook.pt
Languages
Portuguese
Native language
English
Advanced
C1
Timeline
Sales Assistant Team Member
Glue Store
2023.08 - Current
Hospitality Worker
Ghost Charters
2023.08 - Current
Staff Member
Google
2022.11 - 2022.11
Events Worker
Unique team
2022.04 - 2023.02
Special Events Assistant
EGOR
2021.11 - 2023.02
Sales Assistant
Manpower Group
2021.03 - 2023.01
Model
NXT Management
2016.09 - Current
Promotions Manager
Sem espinhas natura restaurant
2016.06 - 2016.09
English Improvement - English Language And Literature
EF Education
Television Joursnalism Workshop - Journalism
CENJOR
Post Graduation - Digital Marketing
EDIT
MBA - Marketing
IPAM
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