Summary
Overview
Work History
Education
Skills
Timeline
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Jessica McAlpine

Gold Coast,Australia

Summary

With 8 years of customer service experience and a background in supporting children with autism, I bring strong communication, organisational, and problem-solving skills to the table. I am quick to adapt, reliable, and committed to providing exceptional care. I’m enthusiastic about applying my skills and work ethic to a babysitting role, where I can offer reliable and compassionate support to children.

Overview

3
3
years of professional experience

Work History

Youth Support Worker

Amelia Read Psychology
06.2023 - Current
  • In this role I provide individualised support to children with ADHD and autism, improving their daily functioning and overall quality of life.
  • I have developed strong relationships with patients to address behavioural challenges and enhance organisational, communication, and social skills.
  • When working for my past employer, Amelia Read Psychology, before branching out on my own I assisted with, organising, and running group activities during school holidays, and monitored progress to refine strategies and ensure effective support for the children.

Supervisor

EMF Supplements and Smoothie Bar
01.2023 - 08.2024
  • I managed daily operations, including inventory control, scheduling, and ensuring adherence to company policies.
  • I trained and led a team to improve performance and customer service, while also handling customer inquiries and resolving issues.
  • I oversaw inventory management, product ordering, and merchandising, and implemented sales strategies to meet revenue targets.
  • I consistently maintained an organised environment and ensured compliance with health and safety standards.

Gym receptionist

EMF Pacific Fair and Robina
01.2022 - 01.2023
  • As a gym receptionist, I was the first point of contact, greeting members with a friendly and approachable attitude.
  • I handled inquiries, managed bookings, and took care of payment processing, including debt collection, with professionalism.
  • I took pride in resolving member concerns quickly, ensuring everyone felt valued and supported.
  • My goal was always to create a positive, welcoming environment for members.

Education

Completed Year 12 -

St Michaels College

Certificate III and IV Fitness -

Australian Fitness Academy
12-2024

Skills

  • Organisation and Efficient Time management
  • Great Attention to Detail
  • Strong Communication skills
  • Multitasking
  • Problem solving/critical thinking
  • Strong work ethic
  • Adaptable/fast learner
  • Creativity and innovation

Timeline

Youth Support Worker

Amelia Read Psychology
06.2023 - Current

Supervisor

EMF Supplements and Smoothie Bar
01.2023 - 08.2024

Gym receptionist

EMF Pacific Fair and Robina
01.2022 - 01.2023

Completed Year 12 -

St Michaels College

Certificate III and IV Fitness -

Australian Fitness Academy

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Jessica McAlpine