Jessica McAlpine
Gold Coast,Australia
Summary
With 8 years of customer service experience and a background in supporting children with autism, I bring strong communication, organisational, and problem-solving skills to the table. I am quick to adapt, reliable, and committed to providing exceptional care. I’m enthusiastic about applying my skills and work ethic to a babysitting role, where I can offer reliable and compassionate support to children.
Overview
3
3
years of professional experience
Work History
Youth Support Worker
Amelia Read Psychology
06.2023 - Current
- In this role I provide individualised support to children with ADHD and autism, improving their daily functioning and overall quality of life.
- I have developed strong relationships with patients to address behavioural challenges and enhance organisational, communication, and social skills.
- When working for my past employer, Amelia Read Psychology, before branching out on my own I assisted with, organising, and running group activities during school holidays, and monitored progress to refine strategies and ensure effective support for the children.
Supervisor
EMF Supplements and Smoothie Bar
Pacific Fair, Australia
01.2023 - 08.2024
- I managed daily operations, including inventory control, scheduling, and ensuring adherence to company policies.
- I trained and led a team to improve performance and customer service, while also handling customer inquiries and resolving issues.
- I oversaw inventory management, product ordering, and merchandising, and implemented sales strategies to meet revenue targets.
- I consistently maintained an organised environment and ensured compliance with health and safety standards.
Gym receptionist
EMF Pacific Fair and Robina
Pacific Fair and Robina
01.2022 - 01.2023
- As a gym receptionist, I was the first point of contact, greeting members with a friendly and approachable attitude.
- I handled inquiries, managed bookings, and took care of payment processing, including debt collection, with professionalism.
- I took pride in resolving member concerns quickly, ensuring everyone felt valued and supported.
- My goal was always to create a positive, welcoming environment for members.
Education
Completed Year 12 -
St Michaels College
Certificate III and IV Fitness -
Australian Fitness Academy
12-2024
Skills
- Organisation and Efficient Time management
- Great Attention to Detail
- Strong Communication skills
- Multitasking
- Problem solving/critical thinking
- Strong work ethic
- Adaptable/fast learner
- Creativity and innovation
Timeline
Youth Support Worker
Amelia Read Psychology
06.2023 - Current
Supervisor
EMF Supplements and Smoothie Bar
01.2023 - 08.2024
Gym receptionist
EMF Pacific Fair and Robina
01.2022 - 01.2023
Completed Year 12 -
St Michaels College
Certificate III and IV Fitness -
Australian Fitness Academy