Jessica Monk
Indooroopilly ,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Casual Office Cleaner
Ultima 2 Trough Wizard
08.2023 - Current
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Sales Assistant
JD Sport
10.2023 - 02.2024
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Collaborated with team members to achieve monthly sales targets and objectives.
Marketing Officer
Hereafter Production Co.
02.2023 - 05.2023
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Managed social media channels to boost online presence and engagement with consumers.
- Organized events and trade shows to showcase company products and services, generating valuable leads.
Performer
Village Roadshow Movie World
09.2022 - 01.2023
- Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
- Adapted quickly to changes and direction, demonstrating flexibility as an actor under tight deadlines or last-minute adjustments.
- Learned scripts to understand characters' relationships and develop role interpretations.
Stylist Sales Assistant
Lovisa
10.2021 - 07.2022
- Increased client satisfaction by providing personalized styling advice and product recommendations.
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Built long-lasting customer relationships through attentive service and consistent followups.
Education
Bachelor of Stage And Screen Acting - Fine Arts
Australian Performing Arts Conservatory (APAC)
Brisbane02.2023
Diploma of Entertainment Business Management - Business Management
Australian College of The Arts (Collarts)
Melbourne, VIC03.2019
Skills
- Scheduling
- Problem-Solving
- Teamwork and Collaboration
- KPI Tracking
- Customer Service
- Money Handling
References
- Sherri Smith, University teacher, 0407175050
- Sally Hay, Personal, 0438711075
Timeline
Sales Assistant
JD Sport
10.2023 - 02.2024
Casual Office Cleaner
Ultima 2 Trough Wizard
08.2023 - Current
Marketing Officer
Hereafter Production Co.
02.2023 - 05.2023
Performer
Village Roadshow Movie World
09.2022 - 01.2023
Stylist Sales Assistant
Lovisa
10.2021 - 07.2022
Bachelor of Stage And Screen Acting - Fine Arts
Australian Performing Arts Conservatory (APAC)
Diploma of Entertainment Business Management - Business Management
Australian College of The Arts (Collarts)
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