Jessica Palmer
Forster,NSW
Summary
Skilled Dental Assistant with 11+ years experience in the dental industry. Ability to work in all roles from the first point of contact with patient to the last including maintaining books, greeting patients, chairside assisting, cleaning and reprocessing equipment, handling accounts and claims. Hands-on training in processing radiographs, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. High understanding of the importance of infection control and what is involved in maintaining it. Particular attention given to patient care and comfort across all interactions within the centre.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Pacific Smiles Dental
2012.09 - Current
- Worked on a rotational basis in roles in the practice including Reception, Sterilisation room and Chairside assisting the Practitioners including 4 handed dentistry as required
- Helped to maintain centre's running in stock control, lab work, maintenance and admin
- Adhered at all times to high infection control standards and maintained clean and orderly workspaces
- Kept a high level of attention to patient care and the practitioners needs at all times. Explained treatment and gave instruction to patients as needed following treatments
- Trained new staff in Dental assisting, Sterilisation and Infection control
- Effectively managed scheduling and bookings for practitioner's books, lodged electronic claims and took payments
Wait Staff Member
Reef Bar And Grill
2012.11 - 2013.06
- Maintained cleanliness in dining area, managed assigned section at each shift
- Attended to all patrons requests during their time visiting the restaurant promptly and with a smile, building rapport
- Cultivated warm relationships with regular customers and other staff members
- Demonstrated excellent multitasking by managing multiple tables simultaneously without sacrificing quality of service
- Carried out any other general tasks requested in the daily running of the restaurant
Education
Certificate III in Business Administration - Business Administration
TAFE Great Lakes Campus
Tuncurry, NSW07.2012
Skills
- Patient care and support
- Assisting, sterilising, effective infection control
- Administration and Reception
- Cash handling and accounts
Additional Information
Professional referees
Dr Rita Hsu | Practitioner - Pacific Smiles Dental | 0413 001 055
Joni Cassano | Employer - Reef Bar & Grill | 0412 839 799
Personal referess
Belinda Brookes | Co-worker | 0414 629 450
Carmel Gosper | 0405 411 437
Timeline
Wait Staff Member
Reef Bar And Grill
2012.11 - 2013.06
Dental Assistant
Pacific Smiles Dental
2012.09 - Current
Certificate III in Business Administration - Business Administration
TAFE Great Lakes Campus
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