Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Jessica Taylor

Woombye,Qld

Summary

Eager to transition into a field that aligns with my educational background and passion. Focused on my studies, determined to apply knowledge and skills in a professional setting. Seeking opportunities to utilize expertise, continue learning, and make a meaningful impact in a dynamic work environment.

Overview

13
13
years of professional experience

Work History

Sales Assistant

Michael Hill Jewellers
06.2018 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Bartender

Riceboi
02.2018 - 06.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Receptionist

Dixon Homes at Currimundi / Alexandra Headlands
05.2013 - 11.2014
  • All Office Duties, Colour Selection, Client communications, Banking and Contracts.

Independent Contractor

Select Marketing
11.2012 - 02.2013
  • Customer service, writing up contracts and sales.

Aftermarket Sales Consultant

Garry Cricks Auto Group
04.2012 - 07.2012
  • Petty cash, administration, sales and customer service.

2IC Bartender

Envy Nightclub (Mackay)
07.2011 - 03.2012
  • Customer service, cash handling and all related duties as required of a 2IC.

Education

Bachelor Of Animal Ecology -

USC
Sippy Downs, QLD

Diploma of Tourism And Events

Flight Centre Travel Academy
Brisbane, QLD
2017

Diploma of Business Management -

Careers Australia
11.2012

Skills

Stocking and replenishing

Additional Information

Proficient typing skills., Highly developed awareness of non-verbal/body language., Responsible Service of Alcohol Certificate., Exceptional sales ability.

References

  • Chris Percival, Business Manager, Garry Cricks Auto Group, 0450 232 125
  • Gary Lynch, BDM, Dixon Homes, 0418 782 481

Timeline

Sales Assistant

Michael Hill Jewellers
06.2018 - Current

Bartender

Riceboi
02.2018 - 06.2021

Receptionist

Dixon Homes at Currimundi / Alexandra Headlands
05.2013 - 11.2014

Independent Contractor

Select Marketing
11.2012 - 02.2013

Aftermarket Sales Consultant

Garry Cricks Auto Group
04.2012 - 07.2012

2IC Bartender

Envy Nightclub (Mackay)
07.2011 - 03.2012

Bachelor Of Animal Ecology -

USC

Diploma of Tourism And Events

Flight Centre Travel Academy

Diploma of Business Management -

Careers Australia

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