- Dog walking
- Bouldering
- Skate boarding/rollerskating
- Art
Jessica Walmsley
Fletcher
Summary
Experienced with managing grooming operations to ensure high-quality service and customer satisfaction. Utilizes team leadership and training to enhance staff performance. Strong understanding of animal care and salon management practices.
Overview
7
7
years of professional experience
Work History
Dog Grooming Salon Manager
Bluey Vuitton
02.2023 - 03.2025
- Overlooking, allocating jobs and mentoring all staff with achieving high standard grooms in a timely manner.
Customer Service Supervisor
Coles Supermarket
01.2023 - 06.2023
Serve customer on registers and assist to help customers on self serve machines.
Customer Service Supervisor
Coles Supermarket
03.2019 - 12.2022
Extra Hand
We Stay You Go (Dog Feeding Business)
04.2019 - 12.2022
During busy time periods, going to pet owners home to feed/give water or any extra care to their animals.
Vet Nurse Student
The Barn Vets
02.2019 - 07.2020
Worked as a student learning skills and giving an extra hand in a veterinary workplace.
Voice Actor
Jacaranda
04.2020 - 10.2021
Worked from home to record my voice and act out scenarios and lessons for visual animation English teaching videos.
Bakery Assistant
The Scone Thoroughbred
04.2018 - 08.2018
Worked under time limits to produce bakery sweets.
Education
Certificate IV - Business And Leadership
Transformational Institute
Newcastle, NSW02-2025
Certificate - Dog Grooming Skills/techniques
Elite Dog Grooming Academy (Perky Pooches)
Oak Flats01-2023
Certificate III - Companion Animals
TAFE
Kurri Kurri, NSW01-2021
Certificate IV - Vet Nursing
TAFE
Scone, NSW01-2020
HSC -
Scone High School
Scone, NSW01-2018
Skills
- Duty to uphold satisfactory customer service in person and
phone calls - Communicate effectively to customers/good problem solving eg scheduling appointments and receiving grooming instructions
- Can lead a team and mentor staff to learn new skills and achieve goals
- Effective time management
- Safely handling animals big and small in a working environment
- Attentive learner
- Work independently to meet objectives
- Work cooperatively with a team to achieve set tasks
- Follow cleaning protocols
Interests
Timeline
Dog Grooming Salon Manager
Bluey Vuitton
02.2023 - 03.2025
Customer Service Supervisor
Coles Supermarket
01.2023 - 06.2023
Voice Actor
Jacaranda
04.2020 - 10.2021
Extra Hand
We Stay You Go (Dog Feeding Business)
04.2019 - 12.2022
Customer Service Supervisor
Coles Supermarket
03.2019 - 12.2022
Vet Nurse Student
The Barn Vets
02.2019 - 07.2020
Bakery Assistant
The Scone Thoroughbred
04.2018 - 08.2018
Certificate IV - Business And Leadership
Transformational Institute
Certificate - Dog Grooming Skills/techniques
Elite Dog Grooming Academy (Perky Pooches)
Certificate III - Companion Animals
TAFE
Certificate IV - Vet Nursing
TAFE
HSC -
Scone High School
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