Jessie-Louise Tooke
Bunbury,WA
Summary
Customer-driven, goal oriented, highly-motivated individual. Strong worth ethic, adaptability, reliable, exceptional interpersonal skills, adept at working effectively unsupervised or team oriented, quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Café Manager
Dome Cafe
01.2015 - 06.2023
- Recruited, trained, managed, evaluated cafe staff performance.
- Organized promotional activities, special events
- Set goals for staff performance while providing feedback to improve performance
- Analyzed financial data related to sales, profits, budgeting
- Experience in social media promotions
- Trained front-of-house staff on restaurant policies, procedures, guest service techniques, communication skills
Wait Staff, All-rounder
Caf-Fez
01.2016 - 05.2016
- Competent order taking
- Excellent customer service, ensuring excellent service
- Experience with cash registers or point-of-sale systems.
- Performed opening/closing duties, restocking supplies, cleaning floors
Education
Australind Senior Highschool
Skills
- High communication skills
- Excellent team work
- Money management
- High computer skills using word, excel, microsoft office
- Reliable
- Friendly personality
- Pays high attention to detail
- Staff Management
- Event preparation
- Social Media Marketing
- Employee Scheduling
- Eager to learn
Basic Skills
- Reading
- Writing
- Mathematics
Hobbies and Interests
- Reading
- Hobbyist
- Cats
- Driving
Languages
English
Full Professional
Japanese
Limited
Certification
- Western Australian Drivers License
- Western Australian Police Clearance
Accomplishments
- Volunteer Bush Fire Brigade member from 2014-2019
- Promoted to Assistant Cafe Manager in 2018
- Promoted to Cafe Manager in 2019
References
References available upon request.
Timeline
Wait Staff, All-rounder
Caf-Fez
01.2016 - 05.2016
Café Manager
Dome Cafe
01.2015 - 06.2023
Australind Senior Highschool