Summary
Overview
Work History
Education
Skills
Certification
References
PERSONAL CHARACTERISTICS/ HOBBIES
Timeline
Generic

Jessie Oliver

Qunaba

Summary

Dedicated Personal Carer at TRICARE AGED CARE RESIDENCE, skilled in dementia care and compassionate communication. Proven ability to enhance residents' well-being through engaging activities and meticulous attention to their needs. Recognized for reliability and effective teamwork, ensuring a safe and supportive environment for all clients.

Compassionate Personal Carer with background in providing high-quality care to individuals of all ages and health conditions. Strong skills include maintaining patient dignity, cultivating therapeutic relationships, and managing personal needs. Notable impact made by improving clients' quality of life through personalized care plans while fostering independence.

Overview

8
8
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification

Work History

Personal Carer

TRICARE AGED CARE RESIDENCE
Kepnock
01.2021 - Current
  • Dealing with behaviors
  • Feeding
  • Showering
  • Assisted residents with daily living activities and personal care routines.
  • Maintained a clean and safe environment for residents at the aged care residence.
  • Engaged residents in social activities to promote mental and emotional well-being.
  • Observed and reported changes in residents' health conditions to nursing staff.
  • Assisted individuals with daily activities such as showering, dressing, grooming, and toileting.
  • Provided emotional support to patients during difficult times such as illness or bereavement periods.
  • Ensured that all equipment used was stored safely when not in use following manufacturer's guidelines.
  • Responded quickly and calmly in emergency situations involving medical crises or accidents.
  • Assisted patients with mobility issues by helping them transfer from bed to wheelchair or other equipment.
  • Provided ongoing compassionate patient care for each client.
  • Encouraged clients to participate in recreational activities that promoted physical fitness and overall wellbeing.
  • Supported bathing, dressing and personal care needs.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted clients with maintaining good personal hygiene.
  • Assisted residents with feeding and assisting with setting up meals

Sales assistant

EVERFRESH
01.2018 - 01.2020

Assisted customers with product selections and inquiries.

  • Maintained organized inventory and restocked merchandise regularly.
  • Processed sales transactions accurately and efficiently.
  • Collaborated with team members to enhance customer service experience.
  • Implemented promotional displays to attract customer attention.
  • Managed product returns and exchanges according to company policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Assisted customers with returns, exchanges and refunds.
  • Maintained cleanliness of the sales floor area at all times.

Sales assistant duties

IGA
Bundaberg
01.2018 - 11.2018
  • Processed transactions accurately at the cash register.
  • Assisted customers in selecting products and answering inquiries.
  • Maintained product displays to ensure an appealing shopping environment.
  • Collaborated with team members to restock shelves efficiently.
  • Handled customer complaints with patience and professionalism.
  • Ensured cleanliness and organization of the sales floor regularly.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers with returns, exchanges and refunds.
  • Bagged or packaged purchases and wrapped gifts.
  • Recommended, selected and located merchandise based on customer desires.
  • Computed purchases and received and processed cash or credit payment.

Education

Bundaberg State High School
Bundaberg , QLD

Skills

  • Honest and Reliable
  • Fast learner
  • Capable of working under stressed situations
  • Motivated to work in a team
  • Compassionate communication
  • Multitasking and organization
  • Respectful and compassionate
  • Time management
  • Stress management
  • Dementia care
  • Customer service
  • Problem solving

Certification

  • CERTIFICATE III IN INDIVIDUAL SUPPORT AND DISABILITY
  • I have my full opens licence and I have my own vehicle

References

  • Nicole, 0456063371
  • Damien Anthony, 0423318416

PERSONAL CHARACTERISTICS/ HOBBIES

I believe that I am honest and caring person, I will always try to do my best for both my self and this job. I am always on time and I am a very hard worker who will always make sure that the job gets done. I enjoy hanging out with my friends and family and I enjoy going out and meeting new people

Timeline

Personal Carer

TRICARE AGED CARE RESIDENCE
01.2021 - Current

Sales assistant

EVERFRESH
01.2018 - 01.2020

Sales assistant duties

IGA
01.2018 - 11.2018

Bundaberg State High School
Jessie Oliver