Jeya Dowde

• Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
• Operated point-of-sale systems efficiently to process transactions accurately.
• Maintained cleanliness and organization of dining areas to enhance guest experience.
• Assisted in training new staff on hospitality standards and operational procedures.
• Collaborated with team members to ensure smooth service during busy hours.

while being employed at elevations at emerald,
I have gained valuable experience working in Front of House and operating bar, where I developed strong customer service skills and the ability to multitask in a fast-paced environment. I have confidently handled opening and closing duties for the restaurant, ensuring all procedures are completed efficiently. My experience also includes managing the till accurately and providing responsible service of alcohol and supervising and training front of house staff.

• Assisted customers with inquiries and provided detailed information on services offered.
• Processed payments and managed cash register operations, ensuring accuracy in transactions and financial reporting.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.