- Fashion Design
- Sewing & Illustration
- Art & Music
- Cooking
- Community Fundraisers
Jill Gacelos
Gosford
Summary
Adaptable professional with a versatile background in hospitality and retail. Skilled in customer support and collaboration, contributing to efficient service and high customer satisfaction. Committed to creating memorable experiences for guests while ensuring operational excellence.
Overview
3
3
years of professional experience
Work History
Kitchen All Rounder
Y'NO DY
06.2025 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Operated espresso machines and brewing equipment effectively to ensure consistency.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Prepared meals efficiently under time constraints for timely service during peak hours.
HOYTS LUX Crew Member
Hoyts Cinemas
03.2025 - 12.2025
- Assisted in menu navigation and provided recommendations to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Developed knowledge of cocktail recipes and drink presentation techniques for improved service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Christmas Casual Retail Worker
Seed Heritage
11.2024 - 02.2025
- Provided personalised service during busy holiday trade, focusing on families, children, and seniors
- Maintained visual merchandising standards and replenished stock efficiently
- Ensure uniformity of the brand across all marketing platforms and materials
- Provided feedback on product trends and customer preferences to management.
Casual Retail Assistant
Citybeach
09.2022 - 09.2024
- Assisted customers with product selection and styling advice, and ensured excellent service through proactive engagement.
- Managed cash register operations, stock room tasks, and maintained floor presentation and promotional signage.
- Resolved customer complaints efficiently, fostering a positive shopping environment.
Education
Bachelor of Design - Fashion Design
Whitehouse Institute of Design
Surry Hills, NSWUndergraduate Certificate of Design - Design
Whitehouse Institute of Design
Surry Hills02-2024
High School Diploma -
The Forest High School
Frenchs Forest, NSW09-2023
Skills
- RSA
- Bartending
- Barista
- Time management
- Flexible and adaptable
- Excellent communication
- POS & Cash Handling
- Child & Family Customer Support
- Positive and Energetic Demeanour
Interests
Timeline
Kitchen All Rounder
Y'NO DY
06.2025 - 12.2025
HOYTS LUX Crew Member
Hoyts Cinemas
03.2025 - 12.2025
Christmas Casual Retail Worker
Seed Heritage
11.2024 - 02.2025
Casual Retail Assistant
Citybeach
09.2022 - 09.2024
Bachelor of Design - Fashion Design
Whitehouse Institute of Design
Undergraduate Certificate of Design - Design
Whitehouse Institute of Design
High School Diploma -
The Forest High School