Jill Moody
Falcon,WA
Summary
Dynamic and dedicated volunteer with strong interpersonal communication and problem-solving skills, honed at Maiden Gully Primary School. Proven ability to enhance operational workflows and boost customer satisfaction through effective relationship building and meticulous data entry. Committed to fostering teamwork and community engagement while achieving strategic goals.
Overview
9
9
years of professional experience
Work History
Volunteer - School Canteen Assistant
Maiden Gully Primary School
02.1997 - 12.2005
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Volunteer - School Uniform Co-ordinator
Maiden Gully Primary School
02.1997 - 12.2005
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organised materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Managed vendor relationships to secure best quality of services and products for organisational needs.
- Spearheaded volunteer program that expanded organisation's community outreach, enhancing its public image and engagement.
Volunteer - School Banking Officer
Maiden Gully Primary School
02.1999 - 01.2005
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Strengthened volunteer team effectiveness by providing training sessions.
- Boosted donations to organisation by strategising and executing fundraising events.
- Coordinated and managed volunteer activities for community service projects.
- Facilitated community outreach to expand participation and support.
- Supported engaging, fun, and smooth-running events by helping with organisation and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Certificate IV in Business - Business
AUSCBT
Parramatta, NSW04-2026
Certificate IV of Health Administration - Health Administration
Medical Administration Training
Strathpine, QLD04-2025
Certificate III in Business - Business Administration
Medical Administration Training
Strathpine, QLD08-2024
Certificate III in Health Administration - Health Administration
Medical Administration Training
Strathpine, QLD12-2022
Bachelor of Complimentary Medicine - Natural Medicine
Endeavour College of Natural Medicine
Perth, WA08-2022
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- Data entry
- Problem-solving
- File and record keeping
- Administrative duties
Accomplishments
Current Drivers Licence until June 2026
Timeline
Volunteer - School Banking Officer
Maiden Gully Primary School
02.1999 - 01.2005
Volunteer - School Canteen Assistant
Maiden Gully Primary School
02.1997 - 12.2005
Volunteer - School Uniform Co-ordinator
Maiden Gully Primary School
02.1997 - 12.2005
Certificate IV in Business - Business
AUSCBT
Certificate IV of Health Administration - Health Administration
Medical Administration Training
Certificate III in Business - Business Administration
Medical Administration Training
Certificate III in Health Administration - Health Administration
Medical Administration Training
Bachelor of Complimentary Medicine - Natural Medicine
Endeavour College of Natural Medicine
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