Jill Nikau

• Managed daily operations to achieve planned KPIs, cost outcomes, and safety standards.
• Fostered a collaborative team environment that emphasises teamwork and shared goals.
• Conducted assessments of team members' competencies to identify training needs.
• Performed administrative tasks related to team management, including leave and attendance oversight.
• Ensured compliance with housekeeping and safe working practices through ongoing training.
• Promoted safety policies and procedures to maintain a secure work environment.

Focused on continuous improvement of systems and processes for enhanced efficiency.

• My career with Coles is as the following:
• Agency team member – Voice picking as a casual
• Agency onsite – became an onsite for my agency. This included interviews, inductions, medicals, walkthroughs, and upholding KPI standards through floor walks (HOPS) and disciplinary actions/warnings when needed.
• Team Manager – assisting with the flow of daily warehouse operations, including running specific chambers and managing team members within the chamber, ensuring KPIs are met, ensuring the flow of productivity is constant and efficient using warehousing systems such as WMS, MyLinc, RedReports, Kronos and Workforce Dimensions.
• I have experience running Chiller and Grid chambers, and I have experience in Receiving.
• Able to provide more references if needed.

• Conducted onsite recruitment, including interviews, inductions, and pre-employment testing.
• Maintained workplace standards through daily check-ins with candidates regarding support needs.
• Assessed candidate progress and discussed future goals during regular engagement.
• Coordinated medical, fitness, and drug testing to ensure compliance before selection.
• Provided references upon request to verify candidate suitability.