Jing Xiao

• Oversee replenishment planning activities and stock distribution in Australia; manage daily logistics operations and ensure high quality service is delivered to customers. Manage performance of 3PLs and logistics cost; drive continuous improvement initiatives with 3PLs.
• Partner with global logistics to design distribution network and ensure optimal service to customers is delivered with correct stock at the right place.
• Lead supply review within the S&OP process; drive collaborative planning process with customers.
• Lead review of slow moving and aging risk; manage product life cycle, ensure new product launch in line with business plan and minimum write-off of deleted products.
• Manage Working Capital & logistics cost budget; collaborate with finance to ensure financial targets are met.

Achievement:

• Best in class DIFOT consistently over 99%
• Annualized cost saving of $500K+ through multiple CI projects.

• Managed demand and supply planning and customer service daily activities & delivered key business objectives and supply KPIs.
• Managed relationship with customers; built supply strategy to support business plan and service our customers efficiently leading to mutual success.
• Led S&OP process, demand planning cycle and collaborative forecasting with customers; promoted sharing of market insights across the business.
• Managed order to cash process, cost to serve and drove process optimization.

• Oversaw inventory replenishment strategies and processes; managed and mentored the supply planning team to create strong planning capability.
• Led supply review in the integrated business planning cycle; worked with demand team and sales team to develop effective supply plan and to execute business strategy.
• Managed supply related financial targets: Working Capital, provisions and write-offs.
• Managed relationship with internal and external suppliers; drove continuous improvement with suppliers to increase flexibility and responsiveness of replenishment process.

Achievement:

• Delivered various inventory optimization projects (e.g., MOQ, replenishment cycle optimization) and achieved 10% reduction in total inventory.

• Managed inbound and outbound freight activities in Australia and New Zealand; oversaw daily operations and was the escalation point of freight related issues.
• Managed 3PLs to deliver on time in full service to customers, ensured compliance across operational processes; contract management for external service providers.
• Led freight tender for local freight network; collaborated with global logistics procurement team to ensure maximum saving is achieved and service is maintained.
• Managed freight cost and budget, financial reporting and overall cost to serve.
• Drove cross-functional projects with Planning, Sales and Customers to achieve better service and cost benefits, e.g., VRP ordering process optimization, integrated logistics planning.

Achievement:

• Successfully re-structured outbound network in Australia which improved DIFOT (Delivery In Full On Time) by approximately 2%.
• Simplified logistics planning process with system integration with service providers.

• Led New Product Launch projects by controlling launch processes and project timeline; worked in partnership with commercial, supply chain, finance, procurement, regulatory and R&D to ensure successful on-time achievement of projects.
• Led the implementation of Business Contingency Plan to mitigate supply risk; collaborated with cross-functional team to identify & execute cost saving initiatives.

Achievement:

• Launched multiple projects with short lead-time to meet annual range review window by major customers, therefore was nominated for the award of best business partner

• Led demand planning meeting with sales and marketing; reviewed historical sales trends and researched demand drivers to prepare forecast data and develop statistical forecast models.
• Managed inventory replenishment activities for my portfolio; maintained high service level to customers while minimizing costs and capital employed; actively pushed out slow moving stock to reduce write-off.
• Collaborated with new product development team to introduce new products in market; managed transition of products.

• Organized & chaired weekly service call with all markets and factories in the region of Latin America & Asia Pacific to review main reasons of out of stock; identified future service risks and actions to mitigate service risk.
• Reported service performance to the Regional Supply Leadership team; followed up with markets & factories on agree action plans.
• Developed regional reports of Pack Fill Rate and Forecast Accuracy as major tools to drive improvements in S&OP and promoted best practice across the region.
• Conducted risk assessment on capacity planning for factories; drove cross-region initiatives for capacity planning.
• Led implementation of SAP APO SNP planning system in the region.

Achievement:

• Rolled out SAP APO SNP in 10 markets & 5 factories in the region.
• Implemented pack fill rate as key KPI in customer service within the region.

• Led product development activities from idea generation to product launch.
• Coordinated with Production, Packaging, R&D, Marketing and Procurement to deliver the project; managed project timeline & planed key milestones.
• Led COGs study; drove cost saving activities and conducted sourcing analysis.

• Coordinated incoming and outgoing shipments to maintain schedules.
• Tracking and tracing, updated shipment status in TMS & WMS.