Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jiraporn Sawatkij

Toowong,QLD

Summary

Dynamic Restaurant Manager with proven success at Siam Samrarn Thai Restaurant, excelling in inventory management and customer service. Expert in cost control and staff training, ensuring compliance with health and safety standards. Known for fostering a positive dining experience and effectively resolving customer complaints, driving operational excellence in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Restaurant Manager

Siam Samrarn Thai Restaurant
West End, QLD
11.2017 - 04.2025

- Take responsibility for the business performance of the restaurant.

- Coordinate the operation of the restaurant during scheduled shifts, both front of house, and back of house.

- Responding efficiently to customer queries, complaints, and taking action accordingly.

- Meet and greet customers, organize table reservations, and offer advice about the menu and wine choices.

- Maintain a high standard of quality control, hygiene, and health and safety.

- Check stock levels, order supplies, and prepare cash drawers and petty cash.

- In charge in the kitchen when missing staff for entrée preparation and food preparation.

Kitchen Hand and Restaurant Manager

Thai Malila Restaurant and Cafe
Oxley, QLD
02.2013 - 10.2017

- Oversee general restaurant activities, including front and back of house, for a smooth day-to-day operation.

- Handle customer inquiries and complaints efficiently.

- In charge of coordinating food orders and station assignments (entrée fryer, food preparation, soup/curry cook) efficiently and effectively.

- Handle customer complaints in a friendly, calm manner.

- Flexible in dealing with changes or problems.

- Proficient in Point of Sale software.

- Oversee the general cleanliness in and around restaurant premises that they comply with City Council Health and Safety regulations.

Education

Certificate III - Business Administration

Viva College
Brisbane CBD
12-2016

Bachelor Degree - Accounting

Dhurakijpundit University
Thailand
03-2000

Skills

  • Inventory management
  • Staff training
  • Cost control
  • Customer service
  • Health and safety
  • Point of sale

References

References available upon request.

Timeline

Restaurant Manager

Siam Samrarn Thai Restaurant
11.2017 - 04.2025

Kitchen Hand and Restaurant Manager

Thai Malila Restaurant and Cafe
02.2013 - 10.2017

Certificate III - Business Administration

Viva College

Bachelor Degree - Accounting

Dhurakijpundit University
Jiraporn Sawatkij