JIWEON KIM
Beachmere,QLD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Manager
HERO SUSHI ( sushi train )
2022.11 - Current
- Making food and preparing ingredients, Customer service, Ordering and stocking supplies, Making schedule and Managing staffs
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Shed Accommadation Manager
Icomply Horticultural Specialist
2022.03 - 2022.11
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
Sushi Roll Maker
HERO SUSHI ( kiosk )
2021.11 - 2022.03
- Making food and preparing ingredients, Cleaning working area, customer service
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Pack Manager
QFMT ( strawberry farm )
2021.03 - 2021.11
- Sorting and packing fruits, Cleaning working area
- Optimized staff performance through regular training sessions focused on customer service excellence.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
Roll maker
On A Roll ( sushi train )
2020.11 - 2021.03
- Making food and preparing ingredients, Cleaning working area, Serving food and drink
Fruit Packer and Field Manager
QFMT ( strawberry farm )
2019.01 - 2020.10
- Sorting and packing fruits, Cleaning working area
- Contributed to the development of training manuals for new hires, promoting best practices in fruit packing procedures.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Completed daily orders with expert picking and packing of shipments.
Berry Packer
sunray ( strawberry farm )
2018.06 - 2018.12
- Sorting and packing fruits, Cleaning working area
Barista
Starbucks ( Cafe )
2016.06 - 2018.04
- Serving customers, Taking orders, Cleaning working area, Greeting clients with smile, Serving food and drink,
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Commercial Cookery Certificate IV
Spencer College
Brisbane Australia 05.2019 - 08.2020
CERTIFICATE II IN BUSINESS
Queens College
Brisbane Australia 06.2018 - 11.2018
Major in English Education
Kongju National University
Republic Of Korea 03.2016 - 05.2018
English and English Literature
Chungnam University
Republic Of Korea 05.2006 - 06.2012
Skills
- Reliable and Diligent (Fast Learner)
- Friendly and Kind (Always Smile Face)
- Responsible and professional (Never Late)
- Good at multiple tasks
- Learn everything and Very Fast learning
- Good body strength
- Language : Korean & English
- Staff Training and Development
- Staff Management
- Staff Development
- Decision-Making
- Customer Service
Timeline
Manager
HERO SUSHI ( sushi train )
2022.11 - Current
Shed Accommadation Manager
Icomply Horticultural Specialist
2022.03 - 2022.11
Sushi Roll Maker
HERO SUSHI ( kiosk )
2021.11 - 2022.03
Pack Manager
QFMT ( strawberry farm )
2021.03 - 2021.11
Roll maker
On A Roll ( sushi train )
2020.11 - 2021.03
Commercial Cookery Certificate IV
Spencer College
05.2019 - 08.2020
Fruit Packer and Field Manager
QFMT ( strawberry farm )
2019.01 - 2020.10
CERTIFICATE II IN BUSINESS
Queens College
06.2018 - 11.2018
Berry Packer
sunray ( strawberry farm )
2018.06 - 2018.12
Barista
Starbucks ( Cafe )
2016.06 - 2018.04
Major in English Education
Kongju National University
03.2016 - 05.2018
English and English Literature
Chungnam University
05.2006 - 06.2012
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