Ji Woong Ham
Burwood,NSW
Summary
Diligent with strong background in providing support and ensuring safe and welcoming environment for residents. Successfully managed resident needs and coordinated events to foster community engagement. Demonstrated effective communication and conflict resolution skills, ensuring positive residence experience.
Overview
9
9
years of professional experience
Work History
Hall Staff Member
Kao Kao
09.2024 - 10.2024
- Enhanced customer satisfaction by providing attentive and friendly service during events.
- Promoted a positive work environment through effective communication and teamwork among hall staff members.
English Teacher
Minerva English Academy
02.2022 - 07.2024
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Bar Waiter
Starlight Bar
03.2022 - 07.2023
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently
Quality Assurance Engineer
DRGEM Co. Ltd
03.2020 - 07.2021
- Supported successful product launches by conducting extensive pre-release testing and validation activities.
- Collaborated with developers and project managers to assess program capabilities, features and testing demands.
- Managed bug tracking systems, ensuring timely resolution of reported issues and maintaining clear communication with stakeholders.
Quality Assurance Engineer
Hanwha
05.2019 - 11.2019
- Supported successful product launches by conducting extensive pre-release testing and validation activities.
- Increased product reliability by performing thorough regression testing on each release cycle.
- Ensured timely delivery of high-quality products through effective coordination with cross-functional teams.
Fast Food Worker
Mom's Touch
04.2016 - 11.2016
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Collaborated with team members to quickly fill large orders and serve large parties.
Production Operator
Samsung Corning Precision Glass
08.2015 - 04.2016
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
Education
Associate Degree - Business Administration
Credit Bank System
South Korea12.2024
High School Diploma -
Gumi Meister High School
South Korea02.2016
Exchange Student -
Emmanuel Christian School
West Virginia, USA08.2012
Skills
- Experience of working within a various environment
- The motivation to learn new knowledge and skills
- Responsible and careful personality
- Positive mind
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
Hall Staff Member
Kao Kao
09.2024 - 10.2024
Bar Waiter
Starlight Bar
03.2022 - 07.2023
English Teacher
Minerva English Academy
02.2022 - 07.2024
Quality Assurance Engineer
DRGEM Co. Ltd
03.2020 - 07.2021
Quality Assurance Engineer
Hanwha
05.2019 - 11.2019
Fast Food Worker
Mom's Touch
04.2016 - 11.2016
Production Operator
Samsung Corning Precision Glass
08.2015 - 04.2016
Associate Degree - Business Administration
Credit Bank System
High School Diploma -
Gumi Meister High School
Exchange Student -
Emmanuel Christian School
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