JIYOON HWANG
Moonee Ponds,VIC
Summary
Reliable worker offering expertise gained over 3 years career in diverse labor roles. Friendly with remarkable customer service and sales abilities. Familiar with FOH and BOH roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
FOH Team Member
Japanese Restaurant
09.2024 - Current
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
All rounder
SINJEON Restaurant
05.2024 - Current
- Started off as a kitchen staff, was later worked to a front of house position taking and serving customer orders
- As an all-rounder, When the restaurant was busy, I helped both the kitchen and front
- Greeted customers entering store and responded promptly to customer needs
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests
Gift shop Clerk
KYOBO Book Centre
10.2021 - 12.2023
- Increased customer satisfaction by providing personalized assistance and book recommendations
- As a gift shop clerk, Improved store efficiency with thorough inventory management and timely restocking of shelves
- Boosted sales through skillful upselling and promotion of store events and loyalty programs
- Collaborated with team members to review current stock levels and suggest items that would complement existing merchandise offerings within the gift shop setting
Skills
- Multitasking
- Inventory Management
- Cash handling proficiency
- Friendly, Positive Attitude
- POS systems operations
- Kitchen Cleaning and Maintenance
Certification
Responsible Service of Alcohol (RSA)
Visa
Working holiday (subclass 417), 03/01/25
Timeline
FOH Team Member
Japanese Restaurant
09.2024 - Current
All rounder
SINJEON Restaurant
05.2024 - Current
Gift shop Clerk
KYOBO Book Centre
10.2021 - 12.2023
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