Jashanpreet Kaur (Jas)
Darra,QLD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Health and services assistant position, providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Customer Service
Coles Supermarket
05.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Customer Service
Coles
01.2022 - 06.2023
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Kitchen Hand/ Customer Service
Ali Baba Kebabs
02.2021 - 04.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
Education
High school diploma -
St Peter Claver College
Riverview, QLD11.2024
First-Aid Certificate
St Peter Claver College
Riverview, QLD10.2024
Certificates 2 & 3 in Health and Services -
Connect 'n' Grow
Riverview, QLD09.2024
Certificate 1 in Hospitality -
St Peter Claver College
Riverview, QLD01.2021
Skills
- Active listening
- Customer service
- Time management
- Teamwork
- Computer Skills (Outlook, Word, Excel, SharePoint & Teams)
- Patient Care
- Supporting personal needs
References
- Amit Kumar, 0430249217, Coles Online Manager
- Rani, 0400950228, Health and Services assistant (instructor)
- Sarah, 0400301165, Coles Manager
- Blunt, 0423335477, Ali Baba Owner
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service
Coles Supermarket
05.2024 - Current
Customer Service
Coles
01.2022 - 06.2023
Kitchen Hand/ Customer Service
Ali Baba Kebabs
02.2021 - 04.2022
High school diploma -
St Peter Claver College
First-Aid Certificate
St Peter Claver College
Certificates 2 & 3 in Health and Services -
Connect 'n' Grow
Certificate 1 in Hospitality -
St Peter Claver College
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