Summary
Overview
Work History
Education
Skills
Section name
Timeline
Generic

Chantelle Hidalgo

Summary

Welcoming Customer Service worker adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.

Overview

3
3
years of professional experience

Work History

Cafe All Rounder

Dbl Shot Cafe
09.2023 - Current
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Delivered exceptional service to all customers ensuring a positive experience.
  • Produced food and drink products adhering to company quality and quantity standards.

Cafe Worker and Barista

Sugar Buns Bakery Cafe
12.2021 - 01.2023
  • Trained new cafe workers in sales, customer service and safety.
  • Handled end/start of day till checks and accurately entered all information into the system.
  • Maintained great performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Trained new staff in customer service standards, sales and safety.
  • Documented customer orders and conveyed special requests to kitchen staff.

Cafe Worker

San Churro Chocolateria
05.2021 - 11.2021
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures
  • Provided a welcoming and enjoyable environment for all new and existing customers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • worked with POS system to place and manage orders

Education

Chisholm Institute
Berwick, VIC

Killester College
Springvale, VIC
12.2022

Skills

  • Cash Handling
  • Customer Complaint Resolution
  • Phone etiquette
  • Reliability and punctuality
  • Attention to detail
  • Positive attitude

Section name

Current availability is any day/time but is subject to change commencing in February when resuming studies. 

Timeline

Cafe All Rounder

Dbl Shot Cafe
09.2023 - Current

Cafe Worker and Barista

Sugar Buns Bakery Cafe
12.2021 - 01.2023

Cafe Worker

San Churro Chocolateria
05.2021 - 11.2021

Chisholm Institute

Killester College
Chantelle Hidalgo