Yuanjun Chen (Joanna)
Melbourne,VIC
Summary
A creative and customer-focused individual with a background in interior design and a strong appreciation for aesthetics, storytelling, and sensory experience. Fluent in English and Mandarin, I thrive in team environments where empathy, curiosity, and care are essential. I am excited to bring my passion for design and human connection into a meaningful retail role.
Overview
2
2
years of professional experience
Work History
Bar Assistant
Private Family Business
Haikou, China
03.2023 - 08.2023
- Handled customer orders, operated the cashier, and served food and drinks.
- Built strong relationships with regular customers and remembered their preferences.
- Provided a friendly and welcoming environment to ensure customer satisfaction.
- gained confidence in communication, including assisting Mandarin-speaking guests.
Design Assistant (Internship)
Zhixiang Interior Design Studio
Wenzhou, China
10.2023 - 10.2024
- Participated in site visits and helped assess space layout and functions.
- Assisted in selecting and arranging soft furnishings, décor, and accessories.
- Developed a strong sense of visual balance, color coordination, and client preferences.
- Collaborated with senior designers to finalize interior styling details.
Sales Assistant - Homeware & Furnitur (Internship)
JV Arts Life
Wenzhou, China
11.2024 - 04.2025
- Provided customer service and product recommendations in a retail environment specializing in furniture, lighting, tableware, and home accessories.
- Gained in-depth knowledge of materials, lighting effects, and the role of scents and small decorative items in enhancing interior design.
- Developed a strong interest in home aesthetics and learned how to curate product presentations, which can influence customer engagement and elevate the in-store experience.
- Collaborated with the team to maintain attractive visual merchandising and ensure a welcoming shopping atmosphere.
Education
Bachelor of Fine Arts - Interior Design
School of Visual Arts
New York05-2022
Skills
- Customer Service: Friendly and approachable attitude; experienced in engaging with diverse customers and understanding their needs
- Retail Communication: Strong interpersonal skills; confident in explaining product features and styling ideas in both English and Mandarin
- Product Knowledge & Styling: Passionate about design, materials, and how sensory elements (like scent, color, and texture) shape customer experience
- Languages: Fluent in Mandarin and English – able to assist Chinese-speaking customers and bridge language gaps
- Work Ethic: Fast learner with strong attention to detail; enjoys working in a team-oriented, customer-focused environment
Languages
English
Professional
Chinese (Mandarin)
Professional
Timeline
Sales Assistant - Homeware & Furnitur (Internship)
JV Arts Life
11.2024 - 04.2025
Design Assistant (Internship)
Zhixiang Interior Design Studio
10.2023 - 10.2024
Bar Assistant
Private Family Business
03.2023 - 08.2023
Bachelor of Fine Arts - Interior Design
School of Visual Arts
Similar Profiles
Brendon KerfootBrendon Kerfoot
Offsider at Private Family BusinessOffsider at Private Family Business
Cassia MillerCassia Miller
Landscaper at Private Family BusinessLandscaper at Private Family Business
Lilli JankowskiLilli Jankowski
Swimming Instructor at Private Family BusinessSwimming Instructor at Private Family Business
KARISHMA PHERWANIKARISHMA PHERWANI
Marketing & Customer Engagement Assistant at Burgers and Dreams (Boss Burger)Marketing & Customer Engagement Assistant at Burgers and Dreams (Boss Burger)
Ashina SethiAshina Sethi
Senior Test Analyst at United EnergySenior Test Analyst at United Energy