Summary
Overview
Work History
Education
Skills
Hobbies & Interests
References
Timeline
Generic

Joanne ANEMAAT

Mount Cotton,QLD

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service and conflict resolution providing best practice in both call centre and face to face service environments. Achieving positive outcomes. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to achieve optimal results as a solid team player with an outgoing, positive demeanor with proven skills in establishing rapport with clients and exceeding KPI's.

Overview

23
23
years of professional experience

Work History

Customer Service Team Member

Bunnings
11.2020 - 12.2023

Police Officer

Queensland Police Service
03.2003 - 07.2019

Senior Customer Care Consultant

Medical Benefits Fund (MBF)
07.2000 - 03.2003

Education

Business Administration

TAFE Queensland
Loganlea, QLD
07.2000

Skills

  • Exceptional Communication Skills
  • Passionate Helping People
  • Problem Solving
  • Teamwork
  • Adaptive
  • Highly Motivated
  • Quick Learner
  • Flexible
  • Integrity

Hobbies & Interests

Gardening, Camping, Beach, Bush Walking, Family, Cooking

References

Tony COLLINS - Snr Sgt, Officer In Charge Queensland Police Service - 0414 804 472

Timothy WARK - Coordinator, Bunnings - 0426 273  626

Timeline

Customer Service Team Member

Bunnings
11.2020 - 12.2023

Police Officer

Queensland Police Service
03.2003 - 07.2019

Senior Customer Care Consultant

Medical Benefits Fund (MBF)
07.2000 - 03.2003

Business Administration

TAFE Queensland
Joanne ANEMAAT